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## Features
**FreeScout** will provide the same set of features as a HelpScout: help desk tools, email management and analytics. Also **FreeScout** will provide several extra features in addition to the standard HelpScout features:
[FreeScout](https://github.com/freescout-helpdesk/freescout) will provide the same set of features as a HelpScout: help desk tools, email management and analytics. Also **FreeScout** will provide several extra features in addition to the standard HelpScout features:
* Sending message to multiple customers at once.
* Starred conversations.
* Trash section.
* Deleted conversations folder.
* Quick changing of customer.
* Pasting screenshots from the clipboard into reply area.
* Pasting screenshots from the clipboard into the reply area.
You can suggest features or vote for features [here](https://feedback.userreport.com/25a3cb5f-e4bd-4470-b6f3-79fcfaa8e90f/#ideas/popular)