When creating a phone conversations try to find customer by phone number

app/Customer.php

@@ -675,6 +675,15 @@ class Customer extends Model
         ));
     }
 
+    /**
+     * Find customer by phone number.
+     */
+    public static function findByPhone($phone)
+    {
+        $phone = trim($phone);
+        return Customer::where('phones', 'LIKE', '%"'.$phone.'"%')->first();
+    }
+
     /**
      * Get customers social profiles as array.
      *

app/Http/Controllers/ConversationsController.php

@@ -2500,6 +2500,14 @@ class ConversationsController extends Controller
             }
         }
 
+        // Try to find customer by phone.
+        if (!$customer && $request->phone) {
+            $customer = Customer::findByPhone($request->phone);
+            if ($customer) {
+                $customer_email = $customer->getMainEmail();
+            }
+        }
+
         if (!$customer) {
             // Create customer with passed name, email and phone
             if (Email::sanitizeEmail($request->to_email)) {