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Code Issues Releases Wiki Activity

Send full conversation history when forwarding conversation via Workflow - closes #743

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FreeScout 2020-09-20 07:07:01 -07:00
parent 721a599ed3
commit b751959f42
1 changed files with 26 additions and 23 deletions
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49
app/Jobs/SendReplyToCustomer.php
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@ -114,30 +114,33 @@ class SendReplyToCustomer implements ShouldQueue
}
}
$email_conv_history = $this->conversation->getEmailHistoryCode();
if (!$email_conv_history || $email_conv_history === 'global') {
$email_conv_history = config('app.email_conv_history');
}
if ($email_conv_history == 'full') {
$send_previous_messages = true;
}
if ($email_conv_history == 'last') {
$send_previous_messages = true;
$this->threads = $this->threads->slice(0, 2);
}
if (config('app.email_conv_history') == 'last') {
$send_previous_messages = true;
$this->threads = $this->threads->slice(0, 2);
}
$send_previous_messages = \Eventy::filter('jobs.send_reply_to_customer.send_previous_messages', $send_previous_messages, $this->last_thread, $this->threads, $this->conversation, $this->customer);
// Remove previous messages.
// When sending forwarded message, all history must be sent.
if (!$send_previous_messages) {
$this->threads = $this->threads->slice(0, 1);
$email_conv_history = $this->conversation->getEmailHistoryCode();
if (!$email_conv_history || $email_conv_history === 'global') {
$email_conv_history = config('app.email_conv_history');
}
if ($email_conv_history == 'full') {
$send_previous_messages = true;
}
if ($email_conv_history == 'last') {
$send_previous_messages = true;
$this->threads = $this->threads->slice(0, 2);
}
if (config('app.email_conv_history') == 'last') {
$send_previous_messages = true;
$this->threads = $this->threads->slice(0, 2);
}
$send_previous_messages = \Eventy::filter('jobs.send_reply_to_customer.send_previous_messages', $send_previous_messages, $this->last_thread, $this->threads, $this->conversation, $this->customer);
// Remove previous messages.
if (!$send_previous_messages) {
$this->threads = $this->threads->slice(0, 1);
}
}
// Configure mail driver according to Mailbox settings