mirror of https://github.com/freescout-helpdesk/freescout.git synced 2024-11-23 10:52:31 +01:00

Freescout

Go to file

FreeScout 2a0200f46d Fix table wizard in the editor - closes #4345		2024-11-14 00:15:41 -08:00
.github	Update general_help_request.md	2024-05-15 07:13:47 -07:00
app	Allow to set APP_FETCHING_BUNCH_SIZE env parameter - closes #4343	2024-11-13 05:26:10 -08:00
bootstrap	Start	2018-07-23 03:08:12 -07:00
config	Allow to set APP_FETCHING_BUNCH_SIZE env parameter - closes #4343	2024-11-13 05:26:10 -08:00
database	Add created_at index to threads table - closes #4069	2024-06-18 02:26:10 -07:00
Modules	Modules	2018-09-22 22:02:02 -07:00
overrides	Fix moving emails to a folder on fetching on mail servers not supporting MOVE command - closes #4313	2024-11-07 21:14:55 -08:00
public	Fix table wizard in the editor - closes #4345	2024-11-14 00:15:41 -08:00
resources	Adjust placeholder in translations - closes #4346	2024-11-13 23:39:12 -08:00
routes	Microsoft Exchange oAuth for SMTP - closes #4072	2024-06-12 11:45:08 -07:00
storage	Fix displaying SVG images in the uploaded folder on Apache - closes #3522	2023-11-12 22:45:55 -08:00
tests	Commit tests/Feature/ folder	2023-09-23 08:23:45 -07:00
tools	Change /bin/sh to /bin/bash in update.sh - closes #4208	2024-09-03 00:54:17 -07:00
.editorconfig	Add .editorconfig for consistent whitespace	2020-03-13 17:21:42 +01:00
.env.example	Allow to set trusted proxies via .env file APP_TRUSTED_PROXIES parameter - closes #1994	2023-07-17 00:12:00 -07:00
.env.travis	Travis Testing	2018-07-23 23:06:59 -07:00
.gitattributes	Start	2018-07-23 03:08:12 -07:00
.gitignore	Update phpunit/phpunit to 9.5.28	2023-09-23 06:32:51 -07:00
.htaccess	Allow acess to /.well-known on Apache	2022-06-06 22:25:50 -07:00
.travis.yml	Add supported versions of PHP	2021-07-09 14:51:48 -04:00
artisan	Fix ?: operator	2022-02-03 23:30:48 -08:00
composer.json	Add CSRF check to the Delete all files link in Manage App Logs	2024-09-20 05:57:16 -07:00
composer.lock	Update phpunit/phpunit to 9.5.28	2023-09-23 06:32:51 -07:00
LICENSE	Fix Typos	2023-03-09 23:03:46 +11:00
package.json	Update package.json	2023-09-11 22:17:20 -07:00
phpcs.xml	Update lint-php.yml	2023-09-23 22:54:56 -07:00
phpunit.xml	Add APP_KEY_FILE environment variable	2022-05-31 17:33:52 +02:00
README.md	Update readme	2024-11-11 00:55:31 -08:00
SECURITY.md	Add SECURITY.md	2021-08-29 00:08:39 -07:00
server.php	Apply fixes from StyleCI	2018-07-24 06:34:28 +00:00
webpack.mix.js	Start	2018-07-23 03:08:12 -07:00

README.md

Free Self-Hosted Zendesk & Help Scout Alternative

FreeScout is the super lightweight and powerful free open source help desk and shared inbox built with PHP (Laravel framework). Now you can enjoy free Zendesk & Help Scout without giving up privacy or locking yourself into a service you don't control. FreeScout has been developed from scratch and is not using any copyrighted Help Scout or Zendesk materials.

If you want to support the project feel free to star this repository. It helps to increase the visibility of the project and let people know that it is valuable. Thanks for your support!

Demo
Features
Mobile Apps
Requirements
Installation
Cloud Hosted
Modules
Tools & Integrations
News & Updates
Contributing
Screenshots

Demo

Live Demo

Features

No limitations on the number of users, tickets, mailboxes, etc.
100% Mobile-friendly.
Multilingual: English, Chinese, Croatian, Czech, Danish, Dutch, Finnish, French, German, Italian, Japanese, Kazakh, Korean, Norwegian, Persian, Polish, Portuguese, Russian, Spanish, Slovak, Swedish, Turkish.
Seamless email integration.
Supports modern Microsoft Exchange authentication.
Fully supports screen readers (for visually impaired).
Built with strong focus on security.
Web installer & updater.
Starred conversations.
Forwarding conversations.
Merging conversations.
Moving conversations between mailboxes.
Phone conversations.
Sending new conversations to multiple recipients at once.
Collision detection – notice is shown when two agents open the same conversation.
Push notifications.
Following a conversation.
Auto reply.
Internal notes.
Automatic refreshing of the conversations list without the need to reload the page.
Pasting screenshots from the clipboard into the reply area.
Configuring notifications on a per user basis.
Open tracking.
Editing threads.
Search.
And more…

Need anything else? Suggest features here.

Mobile Apps

Mobile apps support the same functionality and modules as the web version of your FreeScout installation. Both support agents and administrators can use mobile apps.