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Freescout

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FreeScout 3f17e9b811 v1.7.22		2021-11-30 04:12:30 -08:00
.github	Add funding option, fixes #1279	2021-06-24 14:27:57 -04:00
app	Properly save attachments without a name - closes #1548	2021-11-30 04:02:51 -08:00
bootstrap	Start	2018-07-23 03:08:12 -07:00
config	v1.7.22	2021-11-30 04:12:30 -08:00
database	Allow multiple personal folders for users - closes #843	2021-11-30 00:57:05 -08:00
Modules	Modules	2018-09-22 22:02:02 -07:00
overrides	Add SESSION_SECURE_COOKIE to web installer	2021-08-29 00:53:24 -07:00
public	Add html_tag parameter to initModals() function	2021-11-29 00:38:23 -08:00
resources	Set data-customer_id on customer conversation page to fix deleting customer	2021-11-30 03:37:01 -08:00
routes	Web cron - closes #1452	2021-10-04 04:54:02 -07:00
storage	Secure attachments - closes #308	2020-03-07 02:02:03 -08:00
tests	Apply fixes from StyleCI	2018-07-24 06:34:28 +00:00
tools	Checkout files in update.sh	2019-10-14 00:18:59 -07:00
.editorconfig	Add .editorconfig for consistent whitespace	2020-03-13 17:21:42 +01:00
.env.example	Add SESSION_SECURE_COOKIE to web installer	2021-08-29 00:53:24 -07:00
.env.travis	Travis Testing	2018-07-23 23:06:59 -07:00
.gitattributes	Start	2018-07-23 03:08:12 -07:00
.gitignore	Remove api routes	2020-10-06 00:27:32 -07:00
.htaccess	Do not allow to open app at /public/	2019-07-12 20:51:45 -07:00
.travis.yml	Add supported versions of PHP	2021-07-09 14:51:48 -04:00
artisan	Check php version in index.php and artisan	2018-11-11 21:50:43 -08:00
composer.json	fzaninotto/faker v1.9.2	2021-08-10 22:14:53 -07:00
composer.lock	fzaninotto/faker v1.9.2	2021-08-10 22:14:53 -07:00
LICENSE	Start	2018-07-23 03:08:12 -07:00
package.json	Update axios version in package.json	2019-07-01 09:30:07 -07:00
phpunit.xml	Travis Testing	2018-07-23 23:06:59 -07:00
README.md	Slovak language added	2021-11-08 03:34:06 -08:00
SECURITY.md	Add SECURITY.md	2021-08-29 00:08:39 -07:00
server.php	Apply fixes from StyleCI	2018-07-24 06:34:28 +00:00
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README.md

Free Self-Hosted Zendesk & Help Scout Alternative

FreeScout is the super lightweight free open source help desk and shared inbox written in PHP7+ (Laravel framework) – self hosted clone of HelpScout. Now you can enjoy free Zendesk & Help Scout without giving up privacy or locking yourself into a service you don't control. FreeScout has been developed from scratch and is not using any copyrighted Help Scout or Zendesk materials.

Features
Demo
Mobile Apps
Requirements
Installation
Cloud Hosted
Modules
Tools & Integrations
News & Updates
Contributing
Screenshots

Features

No limitations on the number of users, tickets, mailboxes, etc.
100% Mobile-friendly.
Multilingual (English, Croatian, Danish, Dutch, French, German, Japanese, Italian, Polish, Portuguese, Russian, Spanish, Slovak, Swedish).
Seamless email integration.
Web installer & updater.
Starred conversations.
Forwarding conversations.
Merging conversations.
Moving conversations between mailboxes.
Phone conversations.
Sending new conversations to multiple recipients at once.
Push notifications.
Following a conversation.
Auto reply.
Internal notes.
Pasting screenshots from the clipboard into the reply area.
Configuring notifications on a per user basis.
Open tracking.
Editing threads.
Search.

Need anything else? Suggest features here.

Demo

Live Demo

Mobile Apps

Mobile apps support the same functionality and modules as the web version of your FreeScout installation. Both support agents and administrators can use mobile apps.