mirror of https://github.com/freescout-helpdesk/freescout.git synced 2024-11-24 03:12:46 +01:00

Freescout

Go to file

FreeScout 550e2d30cc Fix PHP version check in tools.php - closes #3162		2023-07-04 22:50:19 -07:00
.github	Add PHP and FreeScout versions to General Help Request template	2023-05-07 23:32:25 -07:00
app	Check pcntl extension status in System to avoid Undefined constant SIGKILL error	2023-07-04 00:57:25 -07:00
bootstrap
config	Check pcntl extension status in System to avoid Undefined constant SIGKILL error	2023-07-04 00:57:25 -07:00
database	Allow to reply from alises option for mailboxes - closes #2988	2023-05-09 06:43:30 -07:00
Modules
overrides	Fix retrieveing attachments - closes #3154	2023-06-30 20:35:10 -07:00
public	Fix PHP version check in tools.php - closes #3162	2023-07-04 22:50:19 -07:00
resources	Update NL translation	2023-06-28 23:07:47 -07:00
routes	Improve Clone Conversation implementation	2022-11-30 03:29:13 -08:00
storage
tests	Add APP_KEY_FILE environment variable	2022-05-31 17:33:52 +02:00
tools	Rename /tools/pre_upgrade.sh into /tools/pre_update.sh and add post_update.sh - closes #2282	2022-09-27 06:58:11 -07:00
.editorconfig
.env.example	Remove app.force_https parameter and determine protocol from app.url parameter - closes #3053	2023-05-28 00:35:51 -07:00
.env.travis
.gitattributes
.gitignore
.htaccess	Allow acess to /.well-known on Apache	2022-06-06 22:25:50 -07:00
.travis.yml
artisan	Fix ?: operator	2022-02-03 23:30:48 -08:00
composer.json	Improve decoding strings in Webklex/laravel-imap library	2023-06-26 07:10:19 -07:00
composer.lock	Improve sanitizing SVG files	2023-05-06 07:07:44 -07:00
LICENSE	Fix Typos	2023-03-09 23:03:46 +11:00
package.json
phpunit.xml	Add APP_KEY_FILE environment variable	2022-05-31 17:33:52 +02:00
README.md	Update readme	2023-06-25 06:07:21 -07:00
SECURITY.md	Add SECURITY.md	2021-08-29 00:08:39 -07:00
server.php
webpack.mix.js
yarn.lock

README.md

Free Self-Hosted Zendesk & Help Scout Alternative

FreeScout is the super lightweight and powerful free open source help desk and shared inbox built with PHP (Laravel framework). Now you can enjoy free Zendesk & Help Scout without giving up privacy or locking yourself into a service you don't control. FreeScout has been developed from scratch and is not using any copyrighted Help Scout or Zendesk materials.

If you want to support the project feel free to star this repository. It helps to increase the visibility of the project and let people know that it is valuable. Thanks for your support!

Features
Demo
Mobile Apps
Requirements
Installation
Cloud Hosted
Modules
Tools & Integrations
News & Updates
Contributing
Screenshots

Features

No limitations on the number of users, tickets, mailboxes, etc.
100% Mobile-friendly.
Multilingual (English, Croatian, Czech, Danish, Dutch, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Persian, Polish, Portuguese, Russian, Spanish, Slovak, Swedish).
Seamless email integration.
Supports modern Microsoft Exchange authentication.
Web installer & updater.
Starred conversations.
Forwarding conversations.
Merging conversations.
Moving conversations between mailboxes.
Phone conversations.
Sending new conversations to multiple recipients at once.
Collision detection – notice is shown when two agents open the same conversation.
Push notifications.
Following a conversation.
Auto reply.
Internal notes.
Automatic refreshing of the conversations list without the need to reload the page.
Pasting screenshots from the clipboard into the reply area.
Configuring notifications on a per user basis.
Open tracking.
Editing threads.
Search.

Need anything else? Suggest features here.

Demo

Live Demo

Mobile Apps

Mobile apps support the same functionality and modules as the web version of your FreeScout installation. Both support agents and administrators can use mobile apps.