From 018b933cdac92c6bcdaded1ada6a38244ec87d73 Mon Sep 17 00:00:00 2001
From: FreeScout <40499291+freescout-helpdesk@users.noreply.github.com>
Date: Wed, 27 Dec 2023 08:26:13 +0300
Subject: [PATCH] Updated FAQ (markdown)

---
 FAQ.md | 4 ++++
 1 file changed, 4 insertions(+)

diff --git a/FAQ.md b/FAQ.md
index e7eb0c6..584f743 100644
--- a/FAQ.md
+++ b/FAQ.md
@@ -360,5 +360,9 @@ By default FreeScout sets `X-Frame-Options` header to `SAMEORIGIN`. In order to
 
 See [this instruction](https://github.com/freescout-helpdesk/freescout/wiki/Translate#change-english-texts).
 
+### What is the proper way to move FreeScout to another server?
+
+You need to move all the files with modules and the database. After transfer make sure to update .env file with the new info and [clear cache](https://github.com/freescout-helpdesk/freescout/wiki/Clearing-the-Cache). If FreeScout's domain has changed during transfer [move modules licenses](https://freescout.net/modules-faq/#deactivate-license) to the new domain. 
+
 ### Why FreeScout is called free helpdesk when there are non-free modules?
 We've created FreeScout back in 2018 for our own usage and generously [shared it with the world](https://freescout.medium.com/phasing-out-help-scouts-free-plan-pushes-the-development-of-a-free-self-hosted-alternative-d1b3d007b8a6) using Freemium model (which means free core and non-free extensions). That time there were no modules, just free bare core application. This was already enough for us and many others to switch from Zendesk / Help Scout and provide professional customer support without having to pay any monthly fee to anyone. Then over the years we've developed many awesome extensions...
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