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Updated Connect Microsoft Office 365 Exchange to FreeScout (markdown)

FreeScout 2020-05-26 14:46:14 +05:45
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Connect-Microsoft-Office-365-Exchange-to-FreeScout.md

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In order to use Microsoft Office 365 Exchange email with FreeScout you need to create an App Password in the Microsoft Office 365.
This is a temporary solution for Microsoft Office 365 Exchange until PHP developers add oAuth support to PHP IMAP extension. Read more [here](https://github.com/freescout-helpdesk/freescout/issues/619).
## 1. Enable multi-factor authentication
In order to use Microsoft Office 365 Exchange email with FreeScout you need to create an additional mailbox in any Email Service Provider (Yahoo, Yandex, etc) and forward email from Microsoft 365 to this email address.
To enable multi-factor authentication on a per-user basis, as admin go to [multi-factor authentication settings](https://account.activedirectory.windowsazure.com/UserManagement/MultifactorVerification.aspx?BrandContextID=O365). To enable multi-factor authentication for all users follow [these instructions](https://docs.microsoft.com/en-us/microsoft-365/admin/security-and-compliance/set-up-multi-factor-authentication?view=o365-worldwide).
## 1. Create an additional email (Yandex)
## 2. Connect phone number to user's account
Log in as the Microsoft Office 365 user at [https://outlook.office365.com/mail/](https://outlook.office365.com/mail/). You will be asked to provide a phone number to which SMS with the code will be sent. Same phone number can be used for different Microsoft Office 365 users.
## 3. Create App Password in Microsoft Office 365
As an Exchange user go to [https://aka.ms/CreateAppPassword](https://account.activedirectory.windowsazure.com/AppPasswords.aspx) and add an App Password. You can enter any name for the password.
Now you can use this App Password as a `Password` in FreeScout's `Sending` and `Fetching` settings. It may take about 20-30 minutes for the App Password to start working.
Register [here](https://passport.yandex.com/registration) a new email address. For example **test@yandex.com**