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Updated FAQ (markdown)

FreeScout 2022-03-31 08:03:03 +03:00
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FAQ.md

@ -155,5 +155,9 @@ Admins have access to all mailboxes and receive notifications from all mailboxes
![2022-03-29_09-25-19](https://user-images.githubusercontent.com/40499291/160547017-8942248e-471b-4a76-b5e5-69e85dd3c19a.png)
### How can attachments be stored in Amazon AWS S3?
See [https://laravel.com/docs/5.5/filesystem](https://laravel.com/docs/5.5/filesystem)
### Why FreeScout is called free helpdesk when there are non-free modules?
We've created FreeScout back in 2018 for our own usage and generously [shared it with the world](https://freescout.medium.com/phasing-out-help-scouts-free-plan-pushes-the-development-of-a-free-self-hosted-alternative-d1b3d007b8a6) using Freemium model (which means free core and non-free extensions). That time there were no modules, just free bare core application. This was already enough for us and many others to switch from Zendesk / Help Scout and provide professional customer support without having to pay any monthly fee to anyone. Then over the years we've developed many awesome extensions...