From 45cd803d0a0a4f75237440343c289396898fe37f Mon Sep 17 00:00:00 2001
From: FreeScout <40499291+freescout-helpdesk@users.noreply.github.com>
Date: Thu, 24 Sep 2020 10:54:41 +0300
Subject: [PATCH] Updated Updating FreeScout (markdown)

---
 Updating-FreeScout.md | 16 +++++++++++++---
 1 file changed, 13 insertions(+), 3 deletions(-)

diff --git a/Updating-FreeScout.md b/Updating-FreeScout.md
index bb321c0..d3d5f37 100644
--- a/Updating-FreeScout.md
+++ b/Updating-FreeScout.md
@@ -18,9 +18,7 @@ Open FreeScout and go to `Manage » System » Status`. In App Version section cl
 
 Updating process may take several minutes, do not close browser window until it finishes or shows an error. 
 
-If self-updater script hits your hosting's `PHP memory size` limit or `PHP max execution time` you will see something like _"Error occured. Please check your internet connection and try again."_
-
-If error occurs:
+If self-updater script fails:
 - Try to update again.
 - If still does not work, switch to another update methods.
 
@@ -60,3 +58,15 @@ Use this method only if you can not use console or GIT.
 2. Enter APP_KEY from your `.env` file and click **Update App** button.
 3. Open and check application.
 
+## Troubleshooting
+
+**If self-updater script hits your hosting's `PHP memory size` limit or `PHP max execution time**
+
+- Try to update again.
+- If still does not work, switch to another update methods.
+
+**Permission denied when writing to some file**
+
+Check permissions section in "Manage > System > Status".
+
+See https://github.com/freescout-helpdesk/freescout/wiki/Installation-Guide#if-you-are-receiving-failed-to-open-stream-error-message-upon-logging-in
\ No newline at end of file