Alex/freescout
1
0
Fork 0
mirror of https://github.com/freescout-helpdesk/freescout.git synced 2024-11-09 12:22:30 +01:00
Code Issues Releases Wiki Activity

Updated Connect Microsoft Office 365 Exchange to FreeScout (markdown)

FreeScout 2022-03-13 12:10:26 +03:00
parent 09c88e27df
commit 502c49f918
1 changed files with 2 additions and 0 deletions
Show Stats Download Patch File Download Diff File Expand all files Collapse all files

2
Connect-Microsoft-Office-365-Exchange-to-FreeScout.md

@ -1,3 +1,5 @@
**Method for fetching emails from Microsoft Exchange described below does not work anymore. See updated instruction [here](https://github.com/freescout-helpdesk/freescout/wiki/Connect-FreeScout-to-Microsoft-365-Exchange-via-OAuth).**
Usually you can **send** emails from FreeScout on behalf of your Microsoft Office 365 Exchange email without any problems (see instruction [here](https://github.com/freescout-helpdesk/freescout/wiki/Sending-emails#microsoft-office-365-exchange)). If sending is not working for you, see instructions below.
In order to **fetch** emails from Microsoft 365 mailbox give Microsoft's shared mailbox's user (same alias) a password by 'resetting' it and use that to authenticate. When creating a shared mailbox, Exchange assigns a 'user' to it with the same alias. So when you, for example, create a shared mailbox called info@example.org, Exchange will create a user called info with the same mail address. Obviously, you can't login to this user because it has no password until you give it one!