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Updated FAQ (markdown)

FreeScout 2023-09-12 08:27:23 +03:00
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FAQ.md

@ -324,6 +324,10 @@ Just remove the password from mailbox "Fetching Emails" settings.
See [this](https://feedback.userreport.com/25a3cb5f-e4bd-4470-b6f3-79fcfaa8e90f/#idea/405355)
### How can we import old emails from mail server and keep their original dates?
Set `APP_USE_MAIL_DATE_ON_FETCHING=true` parameter in the .env file and clear cache. After that make sure your old emails have been fetched, remove this parameter from the .env file and clear cache again. Use this parameter ONLY TO FETCH OLD EMAILS, do not keep it ON all the time as it may cause problems with new incoming emails dates - see [this issue](https://github.com/freescout-helpdesk/freescout/issues/3380)
### What libraries does FreeScout use to connect via IMAP?
FreeScout currently uses two libraries: