diff --git a/Sending-Emails.md b/Sending-Emails.md
index fc5c6fd..5a53cea 100644
--- a/Sending-Emails.md
+++ b/Sending-Emails.md
@@ -2,6 +2,8 @@
 1. [Email Delivery Services](#2-email-delivery-services-overview)
 1. [Email Service Providers (ESP)](#3-email-service-providers-esp-overview)
 
+## Introduction 
+
 Each mailbox in FreeScout has an **email address**. This email is set as a sender for all outgoing emails sent to customers and support agents.
 
 There are 3 main approaches for sending emails: