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Updated Sending Emails (markdown)
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Each mailbox in FreeScout has an email address. This email is set as Sender for all outgoing emails sent to customers and support agents. Popular webmail providers (Gmail, Yahoo, Hotmail, etc.) do have some limitations on amount of emails sent per day. So it is not recommended to use them as mailbox emails.
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Each mailbox in FreeScout has an email address. This email is set as Sender for all outgoing emails sent to customers and support agents. Popular webmail providers (Gmail, Yahoo, Hotmail, etc.) do have some [limitations](#send-email-rate-limits-for-webmail-providers) on amount of emails sent per day. So it is not recommended to use them as mailbox emails.
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There are 3 main approaches for sending emails:
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* Send emails from the server where FreeScout is installed (via PHP's `mail()` function or sendmail).
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