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Updated FreeScout Modules (markdown)

FreeScout 2023-03-06 19:49:26 +03:00
parent 8987fc5360
commit 77deb0f914
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FreeScout-Modules.md

@ -54,6 +54,14 @@ If you want to install a custom module:
3) Check errors in [browser console](https://screenful.com/how-to-open-the-browser-console). If there are some JavaScript errors - uninstall and install problematic module again.
#### — FreeScout or module is not working after installing a module
1. Check application logs in "Manage » System » Logs".
2. Try to run "Migrate DB" in "Manage » System » Tools" or run console command: `php artisan migrate`.
3. [Clear app cache](https://github.com/freescout-helpdesk/freescout/wiki/Clearing-the-Cache) (use method 4) if others do not work).
4. Rename the module (`/Modules/Test` into `/Modules/Test2` for example), open https://your-freescout.com/modules/list two times, now the module will be deactivated. Rename module back and try to activate. [Clear app cache](https://github.com/freescout-helpdesk/freescout/wiki/Clearing-the-Cache). Try to reinstall the module.
5. If the application is not functioning at all, remove the module from /Modules folder. Edit the `modules` table in DB and remove the module from there. If you are using a docker - recreate the docker container. Re-install the module.
#### — 'File /modules/modulename/js/laroute.js does not exist' or 'File /modules/modulename/css/module.css does not exist'
#### — Error occurred creating [...] symlink: symlink(): No such file or directory
@ -76,14 +84,6 @@ Make sure that you don't have a [Permissions issue](https://github.com/freescout
6) Try to install/activate the module again.
#### — Application or module is not working after installing a module
1. Check application logs in "Manage » System » Logs".
2. Try to run "Migrate DB" in "Manage » System » Tools" or run console command: `php artisan migrate`.
3. [Clear app cache](https://github.com/freescout-helpdesk/freescout/wiki/Clearing-the-Cache).
4. Rename the module (`/Modules/Test` into `/Modules/Test2` for example), open https://your-freescout.com/modules/list two times, now the module will be deactivated. Rename module back and try to activate. [Clear app cache](https://github.com/freescout-helpdesk/freescout/wiki/Clearing-the-Cache). Try to reinstall the module.
5. If the application is not functioning at all, remove the module from /Modules folder. Edit the `modules` table in DB and remove the module from there. If you are using a docker - recreate the docker container. Re-install the module.
#### — "open_basedir restriction in effect" error when trying to update FreeScout or activate some module
See [this issue](https://github.com/freescout-helpdesk/freescout/issues/1606) and try this [solution](https://stackoverflow.com/a/34980645).