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Code Issues Releases Wiki Activity

Updated Fetching Emails (markdown)

FreeScout 2023-08-23 11:34:50 +03:00
parent 6d722929ab
commit 78d93ae04e
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Fetching-Emails.md

@ -39,7 +39,7 @@ These errors indicate a connection issue between your server and mail server.
— **imap_open(): Couldn't open stream {imap.gmail.com:993/imap/novalidate-cert/ssl}. Retrying PLAIN authentication after [AUTHENTICATIONFAILED]**
Sometimes Google can ban your server's IP address - see [this issue](https://github.com/freescout-helpdesk/freescout/issues/3272#issuecomment-1680285260). In this case contact Google support.
Sometimes Google Workspace can ban your server's IP address - see [this issue](https://github.com/freescout-helpdesk/freescout/issues/3272#issuecomment-1680285260). In this case contact Google Workspace support.
# Mail Services Configuration
@ -87,6 +87,10 @@ If you keep getting this error over and over, make sure you turn on 2FA in your
This happens due to some issues on your hosting provider, just disable `Validate Certificate` option on Fetching page.
— **imap_open(): Couldn't open stream {imap.gmail.com:993/imap/novalidate-cert/ssl}. Retrying PLAIN authentication after [AUTHENTICATIONFAILED]**
Sometimes Google Workspace can ban your server's IP address - see [this issue](https://github.com/freescout-helpdesk/freescout/issues/3272#issuecomment-1680285260). In this case contact Google Workspace support.
## Microsoft 365 Office Exchange
* Protocol: IMAP
* Server: outlook.office365.com