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Updated Migrate to FreeScout (markdown)

FreeScout 2021-03-04 09:05:27 +03:00
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Migrate-to-FreeScout.md

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You can migrate to FreeScout basically from any helpdesk using [Help Desk Migration Service](https://help-desk-migration.com/freescout/). You can migrate to FreeScout basically from any helpdesk using [Help Desk Migration Service](https://help-desk-migration.com/freescout/).
To migrate you will need to install the **latest version** of the [API & Webhooks Module](https://freescout.net/module/api-webhooks) (make sure to install the latest version, otherwise migration may not work properly). To migrate you will need to install the **latest version** of the [API & Webhooks Module](https://freescout.net/module/api-webhooks) (make sure to install the latest version, otherwise migration may not work properly).
Also keep in mind that in case of `chat` conversations, after importing, support agents replies will not reach customers, as connection to customer's messenger can't be imported.
 
 
 
   
![migration](https://user-images.githubusercontent.com/40499291/107778840-9d155200-6d55-11eb-871e-a11c34992a1f.png) ![migration](https://user-images.githubusercontent.com/40499291/107778840-9d155200-6d55-11eb-871e-a11c34992a1f.png)