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Code Issues Releases Wiki Activity

Updated FAQ (markdown)

FreeScout 2023-12-13 17:07:44 +03:00
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FAQ.md

@ -356,5 +356,9 @@ If when checking new updates you are receiving `GET https://api.github.com/repos
By default FreeScout sets `X-Frame-Options` header to `SAMEORIGIN`. In order to allow embedding your FreeScout via iframe set `APP_X_FRAME_OPTIONS=false` in .env file and clear cache.
### How can I change some texts in the English version of the FreeScout?
See [this instruction](https://github.com/freescout-helpdesk/freescout/wiki/Translate#change-english-texts).
### Why FreeScout is called free helpdesk when there are non-free modules?
We've created FreeScout back in 2018 for our own usage and generously [shared it with the world](https://freescout.medium.com/phasing-out-help-scouts-free-plan-pushes-the-development-of-a-free-self-hosted-alternative-d1b3d007b8a6) using Freemium model (which means free core and non-free extensions). That time there were no modules, just free bare core application. This was already enough for us and many others to switch from Zendesk / Help Scout and provide professional customer support without having to pay any monthly fee to anyone. Then over the years we've developed many awesome extensions...