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mirror of https://github.com/freescout-helpdesk/freescout.git synced 2024-09-19 18:21:31 +02:00

Updated FAQ (markdown)

FreeScout 2023-12-29 12:37:49 +03:00
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FAQ.md

@ -240,7 +240,7 @@ This error may happen for example when your mail server is not available. Check
### Some emails are empty in FreeScout
In such cases the email can be viewed using "Show Original" button.
In such cases the email can be viewed using "Show Original" button. If "Show Original" shows a warning it means you need to find out why FreeScout can't load original email from your mail server - maybe you've deleted the email from your mail server.
### When a customer replies within the cited text FreeScout does not show it.