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Updated FAQ (markdown)

FreeScout 2023-08-19 08:31:25 +03:00
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FAQ.md

@ -292,6 +292,8 @@ Keep in mind that each user has Timezone settings in their profile - it has prec
1) In FreeScout admin is responsible for monitoring email sending issues. Admin should enable Logs Monitoring in "Manage » Settings » Alerts" to be notified by email on Send Errors.
![2023-08-19_08-29-25](https://github.com/freescout-helpdesk/freescout/assets/40499291/036772be-4902-408f-898a-92049eaa34da)
2) If there are any problems with background mail queue processing the following alert will be shown in the mailbox to all support agents:
![2023-03-09_10-58-23](https://user-images.githubusercontent.com/40499291/223957682-6910be23-880b-42ce-87a9-9a51682542f6.png)