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Code Issues Releases Wiki Activity

Updated Fetching Emails (markdown)

FreeScout 2023-01-31 16:10:01 +03:00
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Fetching-Emails.md

@ -13,6 +13,7 @@
1. Go to "Manage » System » Tools", click "Fetch Emails" and check the output.
1. Make sure that `schedule:run` cron job is [configured](https://github.com/freescout-helpdesk/freescout/wiki/Installation-Guide#10-configuring-cron-jobs) are running in `System » Status`. Some shared hostings may require to specify full path to the PHP executable (for example, `/usr/local/bin/php-7.2`).
1. If emails are still not being fetched try to clear cache.
1. If your mail server does not like frequent connections try to increase "Fetch Mail Schedule" option in "Manage » Settings » Mail Settings"
### Common Issues