From d3b3981f78882027d21785ce0c6d6cfeff597ca2 Mon Sep 17 00:00:00 2001 From: FreeScout <40499291+freescout-helpdesk@users.noreply.github.com> Date: Tue, 5 Apr 2022 14:29:50 +0300 Subject: [PATCH] Updated FAQ (markdown) --- FAQ.md | 6 ++++++ 1 file changed, 6 insertions(+) diff --git a/FAQ.md b/FAQ.md index 46171a1..cff6ffe 100644 --- a/FAQ.md +++ b/FAQ.md @@ -70,6 +70,12 @@ You can forward email to FreeScout and use "New Conversation" button in the mess ![](https://user-images.githubusercontent.com/40499291/61270986-eda88000-a7ab-11e9-90b0-9bfd5d31f362.png) +### How can I determine what happens after changing conversation status? + +You can do so in the Send dropdown. + +![2022-04-05_14-27-26](https://user-images.githubusercontent.com/40499291/161744173-19964128-546a-4fa3-a93c-c41bfaf3f470.png) + ### What do we need to make a complete backup? You need to backup Database and `/storage/app/public` folder.