diff --git a/FreeScout-Development-Process.md b/FreeScout-Development-Process.md
index 644f0a6..66a402e 100644
--- a/FreeScout-Development-Process.md
+++ b/FreeScout-Development-Process.md
@@ -1,5 +1,3 @@
-New features are not added to the core just in case or when just someone just wants to have them.
-
 ### Main Application
 
 1) Feature requests are received via [GitHub Forum](https://freescout.net/request-feature/) and [Feature Requests](https://freescout.net/request-feature/). Bug reports are received via [GitHub Forum](https://freescout.net/request-feature/) and by email.
@@ -14,4 +12,14 @@ New features are not added to the core just in case or when just someone just wa
 
 2) Requests are being analyzed and periodically implemented by FreeScout Team.
 
-4) Anyone can also contribute to official modules (see [Modifying Modules](https://github.com/freescout-helpdesk/freescout/wiki/FreeScout-Modules#5-modifying-modules)).
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+4) Anyone can also contribute to official modules (see [Modifying Modules](https://github.com/freescout-helpdesk/freescout/wiki/FreeScout-Modules#5-modifying-modules)).
+
+### New Features
+
+New features are not added to the core just in case or when just someone just wants to have them.
+
+Keep in mind, that not all your feature requests, ideas and pull requests will be accepted. Stay humble and remember that any aspect of the application can be adjusted using [custom modules](https://github.com/freescout-helpdesk/freescout/wiki/Modules-Development) and [filters & actions](https://github.com/freescout-helpdesk/freescout/wiki/Development-Guide#actions-and-filters). See [an example](https://github.com/freescout-helpdesk/freescout/pull/960) of how contribution should not be done.
+
+Try to be polite, friendly and positive. Otherwise your account may be banned.
+
+`I've bought a lot of modules and now I'm the manager of the project` - this kind of attitude is a mistake which may lead to being banned.
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