Alex/freescout
1
0
Fork 0
mirror of https://github.com/freescout-helpdesk/freescout.git synced 2024-11-09 12:22:30 +01:00
Code Issues Releases Wiki Activity

Updated FAQ (markdown)

FreeScout 2024-03-01 20:10:15 +03:00
parent dc5c6b5a26
commit e1fb56a66e
1 changed files with 4 additions and 0 deletions
Show Stats Download Patch File Download Diff File Expand all files Collapse all files

4
FAQ.md

@ -386,5 +386,9 @@ DKIM is configured on your SMTP mail server (see [this](https://github.com/frees
Make sure that your FreeScout is available from the Internet and not protected using Basic HTTP Authentication. Otherwise use [Embed Images Module](https://freescout.net/module/embed-images/).
### Sometimes authenticated user unexpectedly logs in under another user
If you are using NGINX Proxy Manager or any other proxy, disable all kinds of Assets Cache (like in [this issue](https://github.com/freescout-helpdesk/freescout/issues/3837#issuecomment-1971856397)).
### Why FreeScout is called free helpdesk when there are non-free modules?
We've created FreeScout back in 2018 for our own usage and generously [shared it with the world](https://freescout.medium.com/phasing-out-help-scouts-free-plan-pushes-the-development-of-a-free-self-hosted-alternative-d1b3d007b8a6) using Freemium model (which means free core and non-free extensions). That time there were no modules, just free bare core application. This was already enough for us and many others to switch from Zendesk / Help Scout and provide professional customer support without having to pay any monthly fee to anyone. Then over the years we've developed many awesome extensions...