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Updated Sending Emails (markdown)

FreeScout 2021-02-03 20:25:35 +03:00
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Sending-Emails.md

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1. [FreeScout Email Sending Methods](#1-freescout-email-sending-methods)
1. [Email Delivery Services](#2-email-delivery-services-overview)
1. [Email Service Providers (ESP)](#3-email-service-providers-esp-overview)
1. [Email Delivery Services](#2-email-delivery-services)
1. [Email Service Providers (ESP)](#3-email-service-providers-esp)
1. [Send Rate Limits](#send-rate-limits)
1. [SMTP Configuration](#smtp-configuration)
## Introduction
@ -18,7 +20,7 @@ There are 3 main approaches for sending emails:
* `Sendmail` — emails are sent from your server.
* `SMTP` — emails are sent via SMTP by email service provider (Gmail, Yahoo, Hotmail, etc.) or by email delivery service (Mailgun, SendGrid, etc).
## 2. Email Delivery Services Overview
## 2. Email Delivery Services
You are free to use any of the existing email delivery services to send emails from FreeScout:
* [Elastic Email](https://elasticemail.com/account#/create-account?r=bc0975e9-3d6b-462f-be7c-629e7672a4a8) — 150,000 free emails per month (5,000 per day), requires to specify your company address in each outgoing email.
* [Amazon SES](https://aws.amazon.com/ses/pricing/) — If your are using their [EC2 server](https://aws.amazon.com/ec2/) you get free 62,000 emails sent per month, and $0.10 per 1,000 emails sent thereafter.
@ -44,9 +46,9 @@ SMTP Port: 465 ([How to open access to external hosts on Amazon instance](https:
Encryption: SSL
## 3. Email Service Providers (ESP) Overview
## 3. Email Service Providers (ESP)
### Send Rate Limits for Email Service Providers
### Send Rate Limits
* **[G Suite](https://gsuite.google.com/intl/en_sg/pricing.html)** (paid, [free for nonprofits](https://www.google.com/nonprofits/offerings/apps-for-nonprofits/)): 3000 unique recipients per day (10 000 with relay configured).
* **[Microsoft Office 365 Echange](https://www.microsoft.com/en-ww/microsoft-365/exchange/exchange-online)** (paid, [free for nonprofits](https://www.microsoft.com/en/microsoft-365/nonprofit/office-365-nonprofit)): 10 000 emails per day.
* **Gmail**: 100-150 emails per day.
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* Username: example@gmail.com
* Encryption: SSL
Enable less secure apps [here](https://myaccount.google.com/lesssecureapps?pli=1). More info [here](https://github.com/freescout-helpdesk/freescout/wiki/Fetching-Emails#fetching-from-gmail-g-suite)
Enable 2-Step Verification, create an App Password and use it in FreeScout ([read more](https://github.com/freescout-helpdesk/freescout/wiki/Connect-Gmail-to-FreeScout)).
#### G Suite
* SMTP Server: smtp.gmail.com
@ -69,7 +71,7 @@ Enable less secure apps [here](https://myaccount.google.com/lesssecureapps?pli=1
* Username: example@gmail.com
* Encryption: SSL
Enable 2-Step Verification, create an App Password and use it in FreeScout ([read more](https://github.com/freescout-helpdesk/freescout/wiki/Connect-G-Suite-to-FreeScout)). After G Suite enforces [oAuth 2.0 authentication](https://github.com/freescout-helpdesk/freescout/issues/390), App Passwords will continue to work.
Enable 2-Step Verification, create an App Password and use it in FreeScout ([read more](https://github.com/freescout-helpdesk/freescout/wiki/Connect-G-Suite-to-FreeScout)).
#### Microsoft Office 365 Exchange
* SMTP Server: smtp.office365.com