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Community Management: A 2009 Retrospective
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<h2>
A 2009 Retrospective
<br/>
by <a href="index13a0.html?author_id=18">Mod<EFBFBD>Kelvin</a> 18-Jan-2010
</h2>
<div class="content"><p>Happy New Year to you all from the Community Management Team!</p><p>In this blog, I wanted to have a quick look back at 2009, and look forward to what<61>s coming this year... I had a think about the best way to do this and I<>ve asked a few team members of the <span class="strong">Community Management</span> team to let you all know their thoughts on 2009, and to explain what they are most looking forward to in 2010. I hope you like it, and here<72>s mine to kick us off:</p><p><span class="strong">Mod Kelvin</span></p><p><span class="strong">2009 highlight:</span></p><p>Well, where do I start, there<72>s been a lot to look back on - and I really don<6F>t want to miss anything out - so, on a personal level, it will have to be the Community Management live Q&A session. Answering your questions live on the forums was great fun, and I was blown away by the positive reaction from you all. I don<6F>t often get a chance to speak directly to all kinds of players, and it was a pleasure. :)</p><p><span class="strong">What I<>m looking forward to in 2010:</span></p><p>So, first of all, remember, you<6F>ll get no spoilers here, I<>m afraid. :) Having said that, we<77>re working closer than ever with the <span class="strong">RuneScape Content</span> team on Community Management support for game updates for later this year. We broke new ground with the Cryptic Clue Fest, and we<77>re seeing what more we can do to add a real community feel to updates.</p><p></p></div><div class="hr"></div><h3></h3><div class="content"><p><span class="strong">Mod Timbo</span></p><p><span class="strong">2009 highlight:</span></p><p>The clear highlight for me in 2009 was getting the first Jagex Clan Cup to go ahead and the months of planning that it took to get it done. There were a lot of hours put in, sleepless nights and worrying, but it turned out alright in the end. To see the clan community come together for that event, talking to each other and talking to Jagex (with a touch of banter!) was great, as there is nothing like bringing the community together to see who pwns the others. </p><p><span class="strong">What I<>m looking forward to in 2010:</span></p><p>I<EFBFBD>m looking forward to doing more of the same really! Seeing what the clan community wants, responding to their needs and having a good time alongside it. Introducing some more major events like the Jagex Cup, and working closer with clans than ever before. </p><p></p></div><div class="hr"></div><h3></h3><div class="content"><p><span class="strong">Mod Mark H</span></p><p><span class="strong">2009 highlight:</span></p><p>For me, the highlight of last year was definitely the Cryptic Clue Fest we ran over the Thanksgiving holidays. Getting to work with <span class="strong">Mod Howes</span> and the <span class="strong">RuneScape Content</span> team on creating this fun mix of <20>CM Event meets in-game content<6E> was not only fun, but really made me proud that so many players enjoyed my puzzles and our collaborative efforts. I got to spend the entire four days of the event answering questions on the forums, helping people with the puzzles in-game and getting loads of really awesome feedback about the whole thing. I really hope I get to work on another one!</p><p><span class="strong">What I<>m looking forward to in 2010:</span></p><p>I think 2010 is going to be a big year for Jagex. Personally, I am looking forward to focusing on the role-playing element of RuneScape and promoting events, providing support, and generally raising awareness of something that I really enjoy myself.</p><p></p></div><div class="hr"></div><h3></h3><div class="content"><p><span class="strong">Mod Paul M</span></p><p><span class="strong">2009 highlight:</span></p><p>A large proportion of my year was focused on increasing support to the various communities that make up RuneScape, and so there were loads of projects we worked on that I<>d say are highlights, but if I had to pick just one, then being able to put faces to names by flying players over for the summer party would have to rank pretty highl
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