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Community Management: Player Visits
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<h2>
Player Visits
<br/>
by <a href="index91f9.html?author_id=17">Mod<EFBFBD>Hohbein</a> 07-Oct-2009
</h2>
<div class="content"><p>Here at Jagex we<77>re known to be a pretty quiet bunch. We<57>ve always worked hard to make great games, and we<77>ve been happy letting the quality of our games speak for the passion and enthusiasm we put into making them. </p><p>Contrary to our previously quiet public persona, we recently opened our doors to a handful of select players from across the globe and in this blog I<>m going to detail the visit. We<57>re also lucky enough to have some eyewitness accounts from some of the guys and gals we invited, which will give you their perspective on the whole thing. </p><p></p></div><div class="hr"></div><h3>Why?</h3><div class="content"><p>I know what you<6F>re all thinking. It was all a clever PR stunt planned for months in advance, right? </p><p>Actually, no. While this certainly won<6F>t hurt our public image, this was really about recognising and rewarding our most dedicated, loyal players. We could have just sent them lifetime membership, but we wanted to do something more than that; we wanted to give them an experience that they<65>d always remember. <br />I won<6F>t bore you with the specifics of how difficult it is to plan something like this; but let me just say it was an enormous task (which was thankfully mostly carried out by <span class="strong">Mod MMG</span><EFBFBD>s wonderful PA (Personal Assistant), <span class="strong">Mod SJ</span>).</p><p>So what did we actually do?</p><p></p></div><div class="hr"></div><h3>Day 1</h3><div class="content"><p>After a few manic weeks, we managed to book flights, transfers, accommodation and everything else. It seemed that no sooner had we booked the flights than our guests were swooping into London Heathrow and making their way up to Cambridge. I remember arriving to work on the day they arrived, expecting them to show up at about 11am, but just five minutes after sitting down a rather concerned looking member of staff approached me saying, "Err, dude, you realise there are players outside with suitcases?". Surprised but excited, I jumped out of my seat to greet them all (and, yes, I shook the taxi driver<65>s hand, mistaking him for a player). </p><p>Once everyone had arrived and we had given them a chance to compose themselves (with bacon sandwiches and muffins) we took them all on a tour of the offices. </p><p><span class="strong">Excerpt from Water_Is_Nat<61>s blog:</span></p><p><span class="em">"There was a fantastic tour inside the Jagex buildings that showed how RuneScape and FunOrb are like behind the scenes! We got to know more about how the game is created, and how much work that it actually requires to make one 'simple' update!</span></p><p><span class="em">"It was nice to meet the faces at the other side of the screen, the guys&girls that work really hard to make sure that we can enjoy their game and have a good time!"</span></p><p>The tour was quite long; it took over three hours and I<>m sure everyone was absolutely shattered by the end. Even so, everybody seemed to really enjoy themselves and were fascinated to learn more about the work that goes on behind the scenes here at Jagex. There was a real buzz around the office and I<>m fairly confident most of us were probably as excited (if not more so) as our guests. </p><p></p></div><div class="hr"></div><h3>Day 2</h3><div class="content"><p>The next day was the day of the Jagex Jolly. We thought our visitors would probably appreciate a quiet morning, so we arranged for them to be brought to the Jolly venue halfway through the day. By the time they arrived the party was in full swing and everyone was having a good time eating, drinking and injuring themselves on the dodgem cars (yes, there were dodgems). </p><p><span class="strong">Excerpt from RuneHQ:</span><br /><span class="em">"A couple of cabs came to pick us up and take us to party with the good people at Jagex. I won't go into detail, but the food was great, the assorted games and rides were awesome, having a chance to talk to people in a more laid back setting was epic, although Mark might be just a little tiny bit competitive."</span></
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