Controls - Chat

Introduction

Chatting in RuneScape is a major part of the game and you'll find that there are many ways to keep in touch with your friends, organise trades or interact with other players. You can chat simply by typing into the chat box or by using the Quick Chat feature.

The chat box at the bottom of the game window shows you any messages you send or receive. If you find yourself being sent a lot of messages, you might find it useful to adjust what types of message you want to receive.

The chat window

The eight buttons along the bottom of the RuneScape screen control how you interact with the chat system.

The first seven buttons are chat controls that can be left-clicked, and will cause the chat box to only display the selected information/chat. These buttons can also be right-clicked, giving you a set of options to restrict whether or not you will receive those types of messages at all.

The red Report Abuse button, when clicked, displays the Report Abuse window, allowing you to report players who are in breach of the Rules of RuneScape.

The All chat button is selected by default. If you select any other chat button it will visibly change to show that you are watching that type of chat. When watching a specific type of chat, if you receive a message of a different type, its button will flash blue to attract your attention and then remain blue to show there are unread messages there. For instance, if you are viewing clan chat and you receive a private message, the Private filter button will flash blue to alert you to the message.

If you have turned a particular chat filter off (using its right-click options) it will no longer flash blue, as all chat of that type is hidden.

	All: Selecting the All filter will display all types of chat together in one place with your filter settings applied (e.g. if you have Public, Clan and Trade turned on, you will see all of these, but if you have Private turned off, you will not see that).
	Game: Selecting the Game filter will show only information from the game itself and not any chat sent to you by other players, regardless of your other filter settings. You can right-click this and select Filter to remove repetitive game messages (like 'You catch a fish') from your chat window. Selecting All will restore these messages.
	Public: Left-clicking this will display only public chat in the chat box. You will not see any clan chat, for instance. Right-clicking this controls how much chat from other players you see on your screen. You can turn it to On, Friends, Off or Hide. If you set it to On, your chat interface will display all the text everyone types when they are chatting to you or other players. When set to Friends, the chat interface will display the chat lines for you and all your friends only. When set to Hide, if a player types some text, it is displayed above their head in the game window - nothing is displayed in the chat window. Setting it to Off disables public chat.
	Private: Left-clicking this will display only private messages in the chat box. Right-clicking this sets how players can contact you with private messages. If set to On, anyone can contact you whether they are on your friends list or not. If set to Friends, only people on your friends list will be able to send you messages. Off means you will not receive any private messages. This button also controls how other players will see your online status. Anyone that can send you a message will be able to see whether you are online or offline. Note: Jagex staff moderators will always be able to send you messages regardless of your message settings. They can be recognised by the gold crown at the start of their messages.
	Clan: Left-clicking this button will cause the chat window to display only messages from any clan chat channel you are connected to. Right-clicking it will allow you to control whether you will see chat from any clan channel you are on. You can also use it to control whose chat you will see. The options are On, Friends and Off.
	Trade: You can left-click on this option to make the chat box only show trade requests, challenges, etc. You can also right-click to control whether players can send you trade requests or challenge you. The options are On, Friends and Off.
	Assist: You can left-click on this option to make the chat box only show assist requests. You can also right-click to control whether players can send you assist requests. The options are On, Friends and Off.
	Report Abuse Button The Report Abuse button is your means of reporting any player in RuneScape that is being abusive towards another player or is ignoring the Rules of RuneScape. When you spot such behaviour or language, click on the Report Abuse button, select the offending player's name from the list, click 'Next', then select which of the Rules of RuneScape apply before confirming. You can find out more about reporting abuse by clicking here. We will receive your abuse report and take action against the player immediately. If we find out that you are abusing the system, though, then action will be taken against you instead.

Quick Chat

The Quick Chat feature enables you to talk quickly and clearly in a variety of situations. You can access normal Quick Chat by simply pressing the 'Enter' button on a new line in the chat window, or clicking the Quick Chat icon next to your name at the bottom of the chat window.

Clan Quick Chat: To access clan Quick Chat, right-click the Quick Chat icon and select 'Clan Quick Chat' or type a forward-slash ('/') followed by enter.
Private Quick Chat: To access private Quick Chat, right-click a name in your Friends List and select 'Quick Message'.

When you have selected Quick Chat, you will see that your chat window changes to show a selection of chat categories, which open out into a variety of options:

You can click on these headings to open subsections to help you construct sentences. The table below shows the basic options and their subsections, along with a brief explanation of what each section is used for.

Quick Chat Option	Subsections	Explanation
General	Responses Hello Goodbye Comments Mood Smilies Banter Compliments Help Directions Activities	General chat includes things like greetings, compliments, requests for help and quick responses to simple questions.
Trade/Items	Trade Items	Trade/Items covers requests for and information about trades and items.
Skills	All skills have a subsection	Skills covers any common questions or comments you have regarding any RuneScape skills.
Group events	Organising Group fighting Combat activities Fun stuff Quests Skill-based activities Add me, please	You can use the group events chat to arrange expeditions to activities, the Party Room and so on, as well as getting help in other cooperative activities.
Clans	Queries Statements Preparation	The clans section enables you to quickly organise your clan to prepare for events or discuss your clan with other people.
Inter-game	FunOrb RuneScape	You can use the inter-game chat option to keep in touch with friends on FunOrb, as well as arranging to go off to an activity or to train your skills together.
Context-sensitive	Subsections vary depending on where you are	Context-sensitive chat depends on your location or what you have been training, and you will notice that it often changes to match whatever your current activities are. It moves you directly to the relevant menu, so you can quickly access appropriate chat options.

Most of the options will always be the same, while the last depends on where you are or which skill you last gained experience in. If you are playing an activity, for instance, it will provide some Quick Chat options to help with that activity. The normal default is 'Attack'.

You can select one of these categories by clicking on it, or pressing the letter it corresponds to. So, if you wanted to make a general comment, like greeting someone or saying goodbye, you would press 'G'. To then reach the 'Help' menu, you can press 'E'.

Each of these categories will open out into a few subcategories to refine what you want to say. You can continue to click on the options or press the relevant keys.

Quick Chat hot keys

Enter		Opens Quick Chat
Backspace		Goes back to the last menu of options
Home		Returns to the start of the Quick Chat menu
Page Up / Page Down		Scroll through options
F9		Opens a list of quick responses to other Quick Chat phrases or questions
F10		Opens context-sensitive menu
F11		Repeats your last Quick Chat phrase
Escape		Closes Quick Chat
/ then Enter		Opens Clan Quick Chat

To help you find the phrase that you need, we have added a search option to the Quick Chat menu. To find a phrase, open the Quick Chat menu, click 'Search', or press Enter, and start typing. If the words that you type appear in any of the Quick Chat phrases, you will be presented with the phrases that most closely match what you would like to say. You can then select the phrase that you need from the list.

The following areas have context-sensitive chat options when you are there:

Please note: if your account has been restricted to Quick Chat until you are of a suitable age, you will not be able to view other players' chat, unless they are using Quick Chat.

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