2009scape-website/www.jagex.com/account_management.html
2020-11-20 09:58:06 -05:00

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<title>Jagex Games Studio - Free Online Browser Games</title>
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<meta name="description" content="Play free online games at Jagex.com. A host of genres including RPG, tower defence, action, sports, strategy and many more, all playable through your browser." />
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<body class="BgBody" >
<a name="Top"></a>
<div class="BgContent"><div class="BgHead"><div class="BgFoot">
<div id="Header">
<div id="Nav">
<h1><a id="NavLogo" href="index.html"><img src="img/jgs/global/Nav_logo.png" alt=" Jagex Games Studio " /></a></h1>
<ul id="Menu">
<li id="Home"><a class="tl" href="index.html"><img src="img/jgs/global/Home.png" alt="home" /></a></li>
<li id="Account"><a class="tl" href="account_management.html"><img src="img/jgs/global/Account.png" alt="account" /><!--[if gt IE 6]><!--></a><!--<![endif]--><div>
<table>
<tr class="First"><td><a href="account_management.html">Manage Account</a></td></tr>
<tr class="Last"><td><a href="https://secure.jagex.com/m=create/index.ws">Create Free Account</a></td></tr>
</table>
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<li id="Help"><a class="tl" href="javascript:"><img src="img/jgs/global/Help.png" alt="help" /><!--[if gt IE 6]><!--></a><!--<![endif]--><div>
<table>
<tr class="First"><td><a href="kbase/guid/Customer_Support.html">Customer Support</a></td></tr>
<tr><td><a href="loginapplet/loginappletb4b5.html?mod=accountappeal&amp;dest=passwordchoice.ws">Password Recovery</a></td></tr>
<tr><td><a href="loginapplet/loginappletef7e.html?mod=accountappeal&amp;dest=lockchoice.ws">Locked Account Recovery</a></td></tr>
<tr><td><a href="https://secure.jagex.com/m=weblogin/loginform.ws?mod=www&amp;ssl=0&amp;expired=0&amp;dest=bugtracker.ws">Submit a Bug Report</a></td></tr>
<tr class="Last"><td><a href="https://secure.jagex.com/m=offence-appeal/index.ws">Appeal Bans and Mutes</a></td></tr>
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<div id="Login">
<h3>Golden Joystick Award Winner</h3>
<p>
Jagex Games Studio
<br/>
<b>UK Developer of the Year 2009</b>
</p>
<p>
<i>Thanks to all of our players for voting!</i>
</p>
</div>
</div>
<div id="Banner">
<h2>Account Management</h2>
</div>
<div id="Crumbtrail">
<div id="Trail">Location: <a href="index.html" class="first"><span>Home</span></a> >
Account Management
</div>
</div>
<div id="Content">
<div id="Section">
<div id="SectionHead"></div>
<div id="SectionBody">
<div class="Box AutoFull " style="">
<div class="BoxHead"></div>
<div class="BoxBody">
<div class="TextContent">
<h3>
<span class="Title">Manage Your Subscription</span>
<span class="Description">Subscribe - View - Cancel Subscription</span>
</h3>
<div class="semiTransparentHR"></div>
<p>If you haven't done so yet, why don't you subscribe to enjoy all the many benefits of a members account?</p>
</div>
<table class="ThreePanels">
<tr>
<td class="thirdPanel top">
<a href="https://secure.jagex.com/m=billing_core/">
<img src="img/jgs/account_management/icon_startsub.png" alt=""/>
</a>
<h4>Start/Extend Subscription</h4>
<p>Create a new subscription or extend an existing one.</p>
</td>
<td class="thirdPanel top">
<a href="https://secure.jagex.com/m=billing_core/userdetails.ws">
<img src="img/jgs/account_management/icon_accountinfo.png" alt=""/>
</a>
<h4>Account Information</h4>
<p>View information on your current subscription.</p>
</td>
<td class="thirdPanel top">
<a href="https://secure.jagex.com/m=billing_core/unsubscribe.ws">
<img src="img/jgs/account_management/icon_cancelsub.png" alt=""/>
</a>
<h4>Cancel Subscription</h4>
<p>Cancel an existing subscription.</p>
</td>
</tr>
<tr>
<td class="thirdPanel bottom">
<a href="https://secure.jagex.com/m=billing_core/paymentoptions.ws" class="Button ButtonFixed Button22" title="subscribe"><span><span><span style="width:244px"><b>subscribe</b></span></span></span></a>
</td>
<td class="thirdPanel bottom">
<a href="https://secure.jagex.com/m=billing_core/userdetails.ws" class="Button ButtonFixed Button22" title="view"><span><span><span style="width:244px"><b>view</b></span></span></span></a>
</td>
<td class="thirdPanel bottom">
<a href="https://secure.jagex.com/m=billing_core/unsubscribe.ws" class="Button ButtonFixed Button22" title="cancel subscription"><span><span><span style="width:244px"><b>cancel subscription</b></span></span></span></a>
</td>
</tr>
</table>
<br class="clearBoth"/>
</div>
<div class="BoxFoot"></div>
</div>
<div class="Box AutoFull " style="margin-top: 6px;">
<div class="BoxHead"></div>
<div class="BoxBody">
<div class="TextContent">
<h3>
<span class="Title">Account Management</span>
<span class="Description">Change Password - Appeal Offence - Read Messages - Email Settings</span>
</h3>
<div class="semiTransparentHR"></div>
<p>We recommend that you change your password from time to time. If you have received a ban or caused an offence, you can appeal against it (see below). Also, by clicking 'Read Messages' below, you can read correspondence from Jagex.</p>
</div>
<table class="TwoPanels" style="margin-bottom: 6px;">
<tr>
<td class="halfPanel top">
<a href="https://secure.jagex.com/m=password_history/password.ws">
<img src="img/jgs/account_management/icon_changepass.png" alt=""/>
</a>
<h4>Change Password</h4>
<p>Change your password every few months.</p>
</td>
<td class="halfPanel top">
<a href="https://secure.jagex.com/m=displaynames/name.ws">
<img src="img/jgs/account_management/icon_displaynames.png" alt=""/>
</a>
<h4>Change Display Name</h4>
<p>Change your name shown in games.</p>
</td>
</tr>
<tr>
<td class="halfPanel bottom">
<a href="https://secure.jagex.com/m=password_history/password.ws" class="Button ButtonFixed Button22" title="change password"><span><span><span style="width:244px"><b>change password</b></span></span></span></a>
</td>
<td class="halfPanel bottom">
<a href="https://secure.jagex.com/m=displaynames/name.ws" class="Button ButtonFixed Button22" title="change display name"><span><span><span style="width:244px"><b>change display name</b></span></span></span></a>
</td>
</tr>
</table>
<table class="TwoPanels">
<tr>
<td class="halfPanel top">
<a href="https://secure.jagex.com/m=ticketing/inbox.ws">
<img src="img/jgs/account_management/icon_readmessages.png" alt=""/>
</a>
<h4>Read Messages</h4>
<p>Read messages sent to you by Jagex.</p>
</td>
<td class="halfPanel top">
<a href="https://secure.jagex.com/m=offence-appeal/account_history.ws">
<img src="img/jgs/account_management/icon_appeal.png" alt=""/>
</a>
<h4>Appeal Offence</h4>
<p>Appeal an offence/ban made against you.</p>
</td>
</tr>
<tr>
<td class="halfPanel bottom">
<a href="https://secure.jagex.com/m=ticketing/inbox.ws" class="Button ButtonFixed Button22" title="read messages"><span><span><span style="width:244px"><b>read messages</b></span></span></span></a>
</td>
<td class="halfPanel bottom">
<a href="https://secure.jagex.com/m=offence-appeal/account_history.ws" class="Button ButtonFixed Button22" title="appeal offence"><span><span><span style="width:244px"><b>appeal offence</b></span></span></span></a>
</td>
</tr>
</table>
<br class="clearBoth"/>
</div>
<div class="BoxFoot"></div>
</div>
<div class="Box AutoFull " style="margin-top: 6px;">
<div class="BoxHead"></div>
<div class="BoxBody">
<div class="TextContent">
<h3>
<span class="Title">Email Settings</span>
<span class="Description"></span>
</h3>
<div class="semiTransparentHR"></div>
<p>You are able to register an email address for your Jagex account, allowing you an extra way to prove ownership of your account and receive updates from us. Visit the below links to add an email address, verify your registration code and change your email preferences.</p>
</div>
<table class="ThreePanels">
<tr>
<td class="thirdPanel top">
<a href="https://secure.jagex.com/m=email-register/set_address.ws">
<img src="img/jgs/account_management/icon_emailreg.png" alt=""/>
</a>
<h4>Email Registration</h4>
<p>Add or change your account's email address. <a href="email_registration.html#registration">Help</a></p>
</td>
<td class="thirdPanel top">
<a href="https://secure.jagex.com/m=email-register/change_settings.ws">
<img src="img/jgs/account_management/icon_emailpref.png" alt=""/>
</a>
<h4>Email Settings</h4>
<p>View or change your email preferences. <a href="email_registration.html#settings">Help</a></p>
</td>
<td class="thirdPanel top">
<a href="https://secure.jagex.com/m=email-register/enter_code.ws">
<img src="img/jgs/account_management/icon_entercode.png" alt=""/>
</a>
<h4>Enter Code</h4>
<p>Submit a confirmation code. <a href="email_registration.html#code">Help</a></p>
</td>
</tr>
<tr>
<td class="thirdPanel bottom">
<a href="https://secure.jagex.com/m=email-register/set_address.ws" class="Button ButtonFixed Button22" title="email registration"><span><span><span style="width:244px"><b>email registration</b></span></span></span></a>
</td>
<td class="thirdPanel bottom">
<a href="https://secure.jagex.com/m=email-register/change_settings.ws" class="Button ButtonFixed Button22" title="email settings"><span><span><span style="width:244px"><b>email settings</b></span></span></span></a>
</td>
<td class="thirdPanel bottom">
<a href="https://secure.jagex.com/m=email-register/enter_code.ws" class="Button ButtonFixed Button22" title="enter code"><span><span><span style="width:244px"><b>enter code</b></span></span></span></a>
</td>
</tr>
</table>
<br class="clearBoth"/>
</div>
<div class="BoxFoot"></div>
</div>
<div class="Box AutoFull " style="margin-top: 6px;">
<div class="BoxHead"></div>
<div class="BoxBody">
<div class="TextContent">
<h3>
<span class="Title">Account Security</span>
<span class="Description">Set Questions - Cancel Questions</span>
</h3>
<div class="semiTransparentHR"></div>
<p>We strongly recommend that you set your recovery questions as soon as possible. These can be used to recover your account if you forget the password, or if it is hijacked. If you suspect someone has got hold of your password and has changed your recovery questions, you can cancel the pending recovery questions within 14 days (and then change your password).</p>
</div>
<table class="TwoPanels">
<tr>
<td class="halfPanel top">
<a href="https://secure.jagex.com/m=recovery_questions/add_recoveries.ws">
<img src="img/jgs/account_management/icon_setrecov.png" alt=""/>
</a>
<h4>Set Recovery Questions</h4>
<p>Set recovery questions that can be used to recover a lost password or stolen account.</p>
</td>
<td class="halfPanel top">
<a href="https://secure.jagex.com/m=recovery_questions/cancel_recoveries.ws">
<img src="img/jgs/account_management/icon_canrecov.png" alt=""/>
</a>
<h4>Cancel Recovery Questions</h4>
<p>Cancel pending recovery questions.</p>
</td>
</tr>
<tr>
<td class="halfPanel bottom">
<a href="https://secure.jagex.com/m=recovery_questions/add_recoveries.ws" class="Button ButtonFixed Button22" title="set questions"><span><span><span style="width:244px"><b>set questions</b></span></span></span></a>
</td>
<td class="halfPanel bottom">
<a href="https://secure.jagex.com/m=recovery_questions/cancel_recoveries.ws" class="Button ButtonFixed Button22" title="cancel questions"><span><span><span style="width:244px"><b>cancel questions</b></span></span></span></a>
</td>
</tr>
</table>
<br class="clearBoth"/>
</div>
<div class="BoxFoot"></div>
</div>
<div class="Box AutoFull " style="margin-top: 6px;">
<div class="BoxHead"></div>
<div class="BoxBody">
<div class="TextContent">
<h3>
<span class="Title">Account Recovery</span>
<span class="Description">Recover Password - Recover Now - Track Now</span>
</h3>
<div class="semiTransparentHR"></div>
<p>If you have forgotten your password or someone else has stolen your account, you can use the 'Recover Password' option below to recover your password. If we suspect that your account has been stolen, we may have secured it. Use the second option to recover a secured account. If you have already performed an account recovery request you can use the 'Track Recovery' option below to track its progress. </p>
</div>
<table class="ThreePanels">
<tr>
<td class="thirdPanel top">
<a href="loginapplet/loginappletb4b5.html?mod=www&amp;dest=loginapplet/loginapplet.ws?mod=accountappeal&amp;dest=passwordchoice.ws">
<img src="img/jgs/account_management/icon_recovpass.png" alt=""/>
</a>
<h4>Recover Password</h4>
<p>Recover a forgotten or stolen password here.</p>
</td>
<td class="thirdPanel top">
<a href="loginapplet/loginappletef7e.html?mod=www&amp;dest=loginapplet/loginapplet.ws?mod=accountappeal&amp;dest=lockchoice.ws">
<img src="img/jgs/account_management/icon_recovaccount.png" alt=""/>
</a>
<h4>Recover Account</h4>
<p>Recover a locked account.</p>
</td>
<td class="thirdPanel top">
<a href="loginapplet/loginappleted9f.html?mod=www&amp;dest=loginapplet/loginapplet.ws?mod=accountappeal&amp;dest=trackinginput.ws">
<img src="img/jgs/account_management/icon_trackrecov.png" alt=""/>
</a>
<h4>Track Recovery</h4>
<p>Track an account recovery.</p>
</td>
</tr>
<tr>
<td class="thirdPanel bottom">
<a href="loginapplet/loginappletb4b5.html?mod=www&amp;dest=loginapplet/loginapplet.ws?mod=accountappeal&amp;dest=passwordchoice.ws" class="Button ButtonFixed Button22" title="recover now"><span><span><span style="width:244px"><b>recover now</b></span></span></span></a>
</td>
<td class="thirdPanel bottom">
<a href="loginapplet/loginappletef7e.html?mod=www&amp;dest=loginapplet/loginapplet.ws?mod=accountappeal&amp;dest=lockchoice.ws" class="Button ButtonFixed Button22" title="recover now"><span><span><span style="width:244px"><b>recover now</b></span></span></span></a>
</td>
<td class="thirdPanel bottom">
<a href="loginapplet/loginappleted9f.html?mod=www&amp;dest=loginapplet/loginapplet.ws?mod=accountappeal&amp;dest=trackinginput.ws" class="Button ButtonFixed Button22" title="track now"><span><span><span style="width:244px"><b>track now</b></span></span></span></a>
</td>
</tr>
</table>
<br class="clearBoth"/>
</div>
<div class="BoxFoot"></div>
</div>
</div>
<div id="SectionFoot"></div>
</div>
</div>
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<div id="FooterLegal">
<a id="Jagex" href="index.html"><img src="img/jgs/global/Jagex.png" alt=" Jagex Games Studio " /></a>
<p id="Copy">
Copyright &copy; 2009-2010 Jagex Ltd. Jagex is a registered trademark of Jagex Ltd. in the United Kingdom and a trademark used in other countries.
</p>
<p>
By using our service you are agreeing to our <a href="terms/terms.html">Terms &amp; Conditions</a> and <a href="privacy/privacy.html">Privacy Policy</a>.
</p>
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