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2009scape-website/www.jagex.com/kbase/guid/Customer_Support.html
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<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html>
<!-- Mirrored from www.jagex.com/kbase/guid/Customer_Support by HTTrack Website Copier/3.x [XR&CO'2010], Sun, 18 Jul 2010 09:20:01 GMT -->
<!-- Added by HTTrack --><meta http-equiv="content-type" content="text/html;charset=ISO-8859-1"><!-- /Added by HTTrack -->
<head>
<title>Jagex Games Studio - Free Online Browser Games</title>
<meta name="keywords" content="RuneScape, Arcanists, Kickabout League, Armies of Gielinor, Zombie Dawn, Miner Disturbance, Orb Defence, Steel Sentinels, MMORPG, free online games, free browser games, java games, multiplayer, flash games, play free online browser games, world's most popular game, uk developer of the year 2009" />
<meta name="description" content="Play free online games at Jagex.com. A host of genres including RPG, tower defence, action, sports, strategy and many more, all playable through your browser." />
<link rel="icon" type="image/vnd.microsoft.icon" href="../../img/favicon.ico" />
<link rel="SHORTCUT ICON" href="../../img/favicon.ico" />
<link rel="stylesheet" type="text/css" href="../../css/jgs/global-8.css" />
<link rel="image_src" href="../../img/jgs/global/SB_Logo.jpg"/>
<script type="text/javascript" src="../../js/jquery/jquery_1_4_2.js"></script>
<script type="text/javascript" src="../../js/jquery/jquery_fanTabulous_0_1.js"></script>
<link rel="stylesheet" type="text/css" href="../../css/sifr/sifr_3_436-0.css" media="all" />
<script type="text/javascript" src="../../js/sifr/sifr_core_3_436.js"></script>
<script type="text/javascript" src="../../js/jgs/sifrcfcd.js?0"></script>
<link rel="stylesheet" type="text/css" href="../../css/jgs/article-0.html" media="all" />
<link rel="stylesheet" type="text/css" href="../../css/jgs/kbase-3.css" media="all" />
<script type="text/javascript" src="../../js/jquery/jquery_ui_1_8_2_core_accordion_tabs_effects.js"></script>
<script type="text/javascript">
$(function(){
// Ellipses
function elide(what){
$(what).each(
function(i){
var a = $(this);
var p = a.innerWidth() - a.width();
var c = $(this).parent().width() - p;
if(c <= 0 || a.children().length > 0){return;}
if(!a.attr("title")){a.attr("title",a.html());}
a.html("<"+"span>"+a.html()+"<"+"/span>");
a = a.children();
while(a.width() > c){
a.html(a.html().substring(0,a.html().length-4)+'...');
}
}
)
}
elide(".SideNavFoot ul li a");
//
// Sidenav
$('.SideNavFoot').accordion({header: "h3", alwaysOpen: false, autoHeight: false, active: ".selected"});
})
</script>
</head>
<body class="BgBody" >
<a name="Top"></a>
<div class="BgContent"><div class="BgHead"><div class="BgFoot">
<div id="Header">
<div id="Nav">
<h1><a id="NavLogo" href="../../index.html"><img src="../../img/jgs/global/Nav_logo.png" alt=" Jagex Games Studio " /></a></h1>
<ul id="Menu">
<li id="Home"><a class="tl" href="../../index.html"><img src="../../img/jgs/global/Home.png" alt="home" /></a></li>
<li id="Account"><a class="tl" href="../../account_management.html"><img src="../../img/jgs/global/Account.png" alt="account" /><!--[if gt IE 6]><!--></a><!--<![endif]--><div>
<table>
<tr class="First"><td><a href="../../account_management.html">Manage Account</a></td></tr>
<tr class="Last"><td><a href="https://secure.jagex.com/m=create/index.ws">Create Free Account</a></td></tr>
</table>
</div>
<!--[if lte IE 6]></a><![endif]-->
</li>
<li id="Community"><a class="tl" href="javascript:"><img src="../../img/jgs/global/Community.png" alt="community" /><!--[if gt IE 6]><!--></a><!--<![endif]--><div>
<table>
<tr class="First"><td><a href="http://services.funorb.com/m=forum_fo/forums.ws">FunOrb Forums</a></td></tr>
<tr><td><a href="../../../services/m%3dforum/forums.html">RuneScape Forums</a></td></tr>
<tr><td><a href="http://services.jagex.com/m=hiscore_fo/">Hiscores</a></td></tr>
<tr class="Last"><td><a href="http://services.jagex.com/m=achievements/">Achievements</a></td></tr>
</table>
</div>
<!--[if lte IE 6]></a><![endif]-->
</li>
<li id="Help"><a class="tl" href="javascript:"><img src="../../img/jgs/global/Help.png" alt="help" /><!--[if gt IE 6]><!--></a><!--<![endif]--><div>
<table>
<tr class="First"><td><a href="Customer_Support.html">Customer Support</a></td></tr>
<tr><td><a href="../../loginapplet/loginappletb4b5.html?mod=accountappeal&amp;dest=passwordchoice.ws">Password Recovery</a></td></tr>
<tr><td><a href="../../loginapplet/loginappletef7e.html?mod=accountappeal&amp;dest=lockchoice.ws">Locked Account Recovery</a></td></tr>
<tr><td><a href="https://secure.jagex.com/m=weblogin/loginform.ws?mod=www&amp;ssl=0&amp;expired=0&amp;dest=bugtracker.ws">Submit a Bug Report</a></td></tr>
<tr class="Last"><td><a href="https://secure.jagex.com/m=offence-appeal/index.ws">Appeal Bans and Mutes</a></td></tr>
</table>
</div>
<!--[if lte IE 6]></a><![endif]-->
</li>
</ul>
</div>
<div id="Login">
<h3>Golden Joystick Award Winner</h3>
<p>
Jagex Games Studio
<br/>
<b>UK Developer of the Year 2009</b>
</p>
<p>
<i>Thanks to all of our players for voting!</i>
</p>
</div>
</div>
<div id="Banner">
<h2>Customer Support</h2>
</div>
<div id="Content">
<div id="Crumbtrail">
<div id="Trail">Location: <a href="../../index.html" class="first"><span>Home</span></a> >
<span>Customer Support</span>
</div>
</div>
<div id="Section">
<div id="SectionHead"></div>
<div id="SectionBody">
<div class="Box AutoFull " style="margin: auto;">
<div class="BoxHead"></div>
<div class="BoxBody">
<div class="Box White928 " style="margin: 0px auto auto;">
<div class="BoxHead"></div>
<div class="BoxBody">
<div id="ColLeft">
<div class="SideNav">
<div class="SideNavHead">
<div class="SideNavFoot">
<h2 class="SideNavTitle">
Customer Support
</h2>
<h3 >
<a href="learn_about_jagex.html">Learn about Jagex</a>
</h3>
<ul >
<li class="first">
<a href="about_jagex_and_our_games.html">About Jagex and our games</a>
</li>
<li >
<a href="health_and_safety_information.html">Health and safety information</a>
</li>
<li >
<a href="chatting_and_staying_safe_online.html">Chatting and staying safe online</a>
</li>
<li >
<a href="about_adverts_in_jagex_games.html">About adverts in Jagex games</a>
</li>
<li >
<a href="come_and_work_for_jagex.html">Come and work for Jagex!</a>
</li>
<li class="last">
<a href="full_credits_list.html">The full Jagex credits list</a>
</li>
</ul>
<h3 >
<a href="get_help_with_your_jagex_account.html">Get help with your Jagex account</a>
</h3>
<ul >
<li class="first">
<a href="get_help_with_your_password.html">Get help with your password</a>
</li>
<li >
<a href="how_to_read_messages_from_us.html">How to read messages from us</a>
</li>
<li class="last">
<a href="get_help_with_a_locked_account.html">Get help with a locked account</a>
</li>
</ul>
<h3 >
<a href="get_help_subscribing_to_funorb.html">Get help subscribing to FunOrb</a>
</h3>
<ul >
<li class="first">
<a href="about_subscribing_to_funorb.html">About subscribing to FunOrb</a>
</li>
<li >
<a href="compare_our_subscription_methods.html">Compare our subscription methods</a>
</li>
<li >
<a href="paying_by_credit_card.html">Paying by credit card</a>
</li>
<li >
<a href="paying_by_phone.html">Paying by phone</a>
</li>
<li >
<a href="paying_by_cash.html">Paying by cash</a>
</li>
<li >
<a href="paying_by_text_message.html">Paying by text message</a>
</li>
<li >
<a href="paying_by_paypal.html">Paying by PayPal</a>
</li>
<li >
<a href="paying_by_bank_transfer.html">Paying by bank transfer</a>
</li>
<li class="last">
<a href="paying_by_wallie_card.html">Paying by Wallie Card</a>
</li>
</ul>
<h3 >
<a href="learn_about_jagex_game_rules.html">Learn about Jagex game rules</a>
</h3>
<ul >
<li class="first">
<a href="about_our_rules.html">About our rules</a>
</li>
<li >
<a href="how_we_enforce_our_rules.html">How we enforce our rules</a>
</li>
<li >
<a href="how_we_moderate_in_game_chat.html">How we moderate in-game chat</a>
</li>
<li >
<a href="how_we_moderate_our_forums.html">How we moderate our forums</a>
</li>
<li class="last">
<a href="how_to_report_abuse.html">How to report abuse</a>
</li>
</ul>
<h3 >
<a href="get_help_with_technical_problems.html">Get help with technical problems</a>
</h3>
<ul >
<li class="first">
<a href="how_to_fix_common_problems.html">How to fix common problems</a>
</li>
<li >
<a href="learn_about_system_requirements.html">Learn about system requirements</a>
</li>
<li class="last">
<a href="how_to_report_a_bug.html">How to report a bug</a>
</li>
</ul>
</div>
</div>
</div>
</div>
<div id="ColRightWide">
<p>
Welcome to the Customer Support section of the Jagex knowledge base. Here you'll be able to find information about things outside of the games themselves, such as your account and our rules.
</p>
<div class="hr"></div>
<div class="CategoryLinksContainer">
<a class="CategoryLink" href="learn_about_jagex.html">
<img src="../../img/jgs/kbase/bullet.gif" alt=""/>
<span>
Learn about Jagex
</span>
</a>
<a class="CategoryLinkRight" href="get_help_with_your_jagex_account.html">
<img src="../../img/jgs/kbase/bullet.gif" alt=""/>
<span>
Get help with your Jagex account
</span>
</a>
<a class="CategoryLink" href="get_help_subscribing_to_funorb.html">
<img src="../../img/jgs/kbase/bullet.gif" alt=""/>
<span>
Get help subscribing to FunOrb
</span>
</a>
<a class="CategoryLinkRight" href="learn_about_jagex_game_rules.html">
<img src="../../img/jgs/kbase/bullet.gif" alt=""/>
<span>
Learn about Jagex game rules
</span>
</a>
<a class="CategoryLink" href="get_help_with_technical_problems.html">
<img src="../../img/jgs/kbase/bullet.gif" alt=""/>
<span>
Get help with technical problems
</span>
</a>
<br class="clear" />
</div>
<div class="hr"></div>
</div> <br class="clearBoth"/>
</div>
<div class="BoxFoot"></div>
</div> <br class="clearBoth"/>
</div>
<div class="BoxFoot"></div>
</div> </div>
<div id="SectionFoot"></div>
</div>
</div>
<div id="Footer">
<div id="FooterLegal">
<a id="Jagex" href="../../index.html"><img src="../../img/jgs/global/Jagex.png" alt=" Jagex Games Studio " /></a>
<p id="Copy">
Copyright &copy; 2009-2010 Jagex Ltd. Jagex is a registered trademark of Jagex Ltd. in the United Kingdom and a trademark used in other countries.
</p>
<p>
By using our service you are agreeing to our <a href="../../terms/terms.html">Terms &amp; Conditions</a> and <a href="../../privacy/privacy.html">Privacy Policy</a>.
</p>
</div>
<div id="FooterCorp">
<a href="../../careers.html" id="Hiring">
we are hiring
</a>
<a href="../../corporate/index.html" id="Corporate">
corporate site
</a>
</div>
</div>
</div></div></div>
<script type="text/javascript">
var gaJsHost = (("https:" == document.location.protocol)?"https://ssl.":"http://www.");
document.write(unescape("%3Cscript src='"+gaJsHost+"google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E"));
</script>
<script type="text/javascript">
try {
var _pageTracker=_gat._getTracker("UA-2058817-17");
_pageTracker._setDomainName(".jagex.com");
_pageTracker._trackPageview();
}catch(x){}
</script>
<script type="text/javascript">
try {
var pageTracker=_gat._getTracker("UA-2058817-1");
pageTracker._setDomainName(".jagex.com");
pageTracker._trackPageview();
}catch(x){}
</script>
</body>
<!-- Mirrored from www.jagex.com/kbase/guid/Customer_Support by HTTrack Website Copier/3.x [XR&CO'2010], Sun, 18 Jul 2010 09:20:03 GMT -->
<!-- Added by HTTrack --><meta http-equiv="content-type" content="text/html;charset=ISO-8859-1"><!-- /Added by HTTrack -->
</html>
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