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Tecmaster532
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<a href="../../m%3dadventurers-log/display_player_profilef8c0.html?searchName=Tecmaster532" class="avatarlink"><img src="../../m%3davatar-rs/avatar7ccb.gif" class="avatar" alt=""/></a>
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28-Feb-2010 23:07:28
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<br/>Last edited on 18-Jul-2010 04:22:24 by Tecmaster532
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Hey Everyone, <br> <br>The following is a list of problems that have been experienced repeatedly by many players. If you see a problem that is frequently showing up please post it here and I will look into it and very likely add it to this list. <br> <br>Please do not ask for direct help here, start up your own thread. It's much easier to help people with individual threads rathter than trying to answer 10 problems at once here. <img class="sm1" alt=";)" title=";)" src="../../../site/img/blk.gif" /> <br> <br>***Technical: 404 Error on Client Download*** <br> <br>-->Details<-- <br> <br>There is a problem with one of the client download servers that is causing it to be impossible for certain computers to download the client from the Downloads and Wallpapers page. This appears to be a Jagex side problem unfortunately, all we can do is wait for a fix. <img class="sm3" alt=":(" title=":(" src="../../../site/img/blk.gif" /> <br> <br>-->Update<-- <br> <br>Mod Drew has informed us that Jagex is aware of the problem and are working on a solution for it. <img class="sm0" alt=":)" title=":)" src="../../../site/img/blk.gif" /> <br> <br>***Technical: Loaded Core Fonts*** <br> <br>-->Details<-- <br> <br>Many players have reported that their computers lock up at "loaded core fonts - 50%" and have been unable to load the game further. Any further information people can post is much appreciated. <br> <br>-->Fixes<-- <br> <br>Some people have found that downloading the latest version of DirectX from the Microsoft website fixes this problem. <br> <br>***Technical: MAC OS 10.6.4 Update** <br> <br>-->Details<-- <br> <br>The MAC OS 10.6.4 update has been causing problems with the game. It is STRONGLY RECOMMENDED that you do not install this update until Jagex can release a workaround for the problems with it or Apple releases an update to correct this. This is a fault in the operating system with Nvidia graphics cards. Under any stress the system will crash. It is possible to play in safe mode even with this issue. <br> <br>-->Sticky<-- <br> <br>See the sticky at 25-26-31-61212933 for more information.
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Tecmaster532
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28-Feb-2010 23:07:38
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<br/>Last edited on 10-Jun-2010 20:28:40 by Tecmaster532
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***Technical: Unable to Pick Up Big Bones*** <br> <br>-->Description<-- <br> <br>There have recently been a very large number of reports of players when killing hill giants (mainly in the edgeville dungeon) they become unable to pick up the bones anymore. This is not a bug and is part of a system put in place by Jagex. Mod Mosley Explains things below. <br> <br>-->Mod Mosley<-- <br> <br>This is not a bug. It is an intended part of gameplay, designed specifically to prevent the "farming" and regular transfer of some low cost items. This is all the details on this I can give you for the moment. <br> <br>If you run into this message again, I advise doing a different activity for a while. <br> <br>***Server: Worlds 29, 100, 170, and 171*** <br> <br>The servers for worlds 29, 100, 170, and 171 are offline, it's not a problem on the client side. Jagex is doing their best to get them back online as soon as possible. For now you will need to use other worlds until those ones can be restored.<img class="sm0" alt=":)" title=":)" src="../../../site/img/blk.gif" /> <br> <br>***Technical: Cannot Load Runescape Website*** <br> <br>-->Description<--- <br> <br>Certain computers lose the ability to access only runescape.(c)om, jagex.(c)om and funorb.(c)om. All other websites function properly and other computers on the same network have no problems. <br> <br>-->Sometimes Effective Fixes<-- <br> <br>Run Virus Scans <br> <br>Edit the file below so that there is not mention of Runescape, Funorb, or Jagex in it: <br> <br>C:\WINDOWS\system32\drivers\etc\hosts <br> <br>Thank you very much to Pinguicula for finding this!<img class="sm6" alt=":D" title=":D" src="../../../site/img/blk.gif" />
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28-Feb-2010 23:07:47
|
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<br/>Last edited on 04-Jul-2010 16:47:59 by Tecmaster532
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***Technical: Connection Lost on Returning to Lobby*** <br> <br>-->Description<-- <br> <br>For certain players when returning to the lobby they receive the "Connection Lost - Attempting to Reestablish" message and then are returned into the game making them unable to logout. <br> <br>-->Fix<-- <br> <br>In most cases clearing the Jagex cache resolves this particular problem. <br> <br>1) Close any open runescape or funorb windows. <br>2) Go to Start > My Computer <br>3) Open Local Hard Disk ( C: ) <br>4) Say view files to any warning message <br>5) Look for a folder that says ".jagex_cache_32" <br>6) Delete that folder <br>7) Open a new browser window and load runescape normally. <br> <br>If this does not resolve your problem, Jagex is investigating this and until it is fixed you will need to use the exit to logout button. <br> <br>***Technical: Security Error, Code Will be Treated as Unsigned*** <br> <br>-->Description<-- <br> <br>For some users when loading the game they will receive a warning message saying that the code is unsigned or that they cannot create the cache folder. When this occurs users are stuck in safe mode. This seems to be an issue with the java security certificate or in some cases permissions on the cache folder. <br> <br>-->Sometimes Effective Fixes<-- <br> <br>Create a new user account and load Runescape on it. <br>Replace the Java security certificate with one from a different computer. <br> <br>-->Ineffective Fixes<-- <br> <br>Reinstall Java <br>Update Java <br>Rollback Java <br>Clear Caches <br>Update Graphics Card Drivers <br>Use Jagex Client <br> <br>-->Sample Threads<-- <br> <br>QFC's Are out of date, Relevant fixes are posted on page 10
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Tecmaster532
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28-Feb-2010 23:07:57
|
||
<br/>Last edited on 17-Jul-2010 21:50:57 by Tecmaster532
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General Notes: <br> <br>There is now a tech team HQ thread at: 25-26-589-61307531 <br> <br>There is now a clan chat for tech support, if you're in need of live help stop in "T S Chat". <img class="sm6" alt=":D" title=":D" src="../../../site/img/blk.gif" /> <br> <br>If you have feedback about the tech support forum or the people helping out in it, please feel free to stop by the feedback sticky at: 25-26-139-61019382 <br> <br>If you want an explanation of why you can't rejoin a solo dungeon see page 19. <br> <br>The current limit to describe your problem when submitting a technical query is 400 words. Recently when attempting to use the system I found that that was not nearly long enough to describe the problems that I was having and the fixes that I had tried. Could you possibly consider expanding it to possibly 1000 words? <br> <br>Google chrome for MAC now supports java! If you are still having problems running the game, make sure that both your Mac and version of Google Chrome are up to date. <br> <br>The graphics card comparison in the forum specific rules for this forum is out of date with the current sticky. <br> <br>If you attempt to run runescape and you get the file Runescape*Setup_0 attempting to download, it is not spyware. <br> <br>This is a new feature that has been added in the case that a player does not have Java installed on their PC. This will also be encountered in the case that RuneScape detects that your version of Java is not working correctly. This file will install java on your computer along with the downloadable client.
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Tecmaster532
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28-Feb-2010 23:08:21
|
||
<br/>Last edited on 17-Jul-2010 22:08:33 by Tecmaster532
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Joke of the Week! <br> <br>There are three engineers in a car; an electrical engineer, <br>a chemical engineer and a Microsoft engineer. <br> <br>Suddenly the car just stops by the side of the road, and <br>the three engineers look at each other wondering what <br>could be wrong. <br> <br>The electrical engineer suggests stripping down the <br>electronics of the car and trying to trace where a fault <br>might have occurred. <br> <br>The chemical engineer, not knowing much about cars, <br>suggests that maybe the fuel is becoming emulsified <br>and getting blocked somewhere. <br> <br>Then, the Microsoft engineer, not knowing much about <br>anything, comes up with a suggestion, "Why don't we <br>close all the windows, get out, get back in, open the <br>windows again, and maybe it'll work !?" <br> <br> <br>------------------------------------------------------------ <br> <br>Thanks for reading, again if you have any further recurring issues please post them. Jagex if you read this please give us some feedback on these. <br> <br>I would also like to give a massive thank you to Applejuiceaj and Ajones57 for helping make this thread possible!<img class="sm6" alt=":D" title=":D" src="../../../site/img/blk.gif" /> <br> <br>,.=<3D>'`<60><>,.=<3D>'`<60><>,.=<3D>'`<60><>TecMaster532<33><32>`'<27>=.,<2C><>`'<27>=.,<2C><>`'<27>=., <br><EFBFBD><EFBFBD>`'<27>=.,<2C><>`'<27>=.,<2C><>`'<27>=.,RSOF Techie,,.=<3D>'`<60><>,.=<3D>'`<60><>,.=<3D>'`<60><> <br> <br> <br>Other threads from the techies here that you might find helpful: <br> <br>System Updates - What To Do: 25-26-724-60451067 <br>Getting a Bluescreen Error?: 25-26-236-60576769 <br>Black Screen - Answers & Tips!: 25-26-397-60955035 <br>Whitescreening - Common Fixes: 25-26-917-61020434 <br>Can't load game? Look here!: 25-26-548-60782550 <br>How 2 Make Your Computer Fast!: 25-26-292-60779885 <br>>> Is your PC prepared? <<: 25-26-137-56826074 <br>Unofficial crashing fix(es): 25-26-362-60405485 <br>AVOID GETTING HACKED - LEARN!: 250-251-68-61146184 <br>Scaper's Guide to Thermals: 25-26-684-61113437 <br>Buying a PC? Get Tips Here!: 25-26-673-61300655
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iPandanious
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<a href="../../m%3dadventurers-log/display_player_profile14b1.html?searchName=iPandanious" class="avatarlink"><img src="../../m%3davatar-rs/default_chat.gif" class="avatar" alt=""/></a>
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01-Mar-2010 00:02:29
|
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I suggest Tecmaster For Forum Mod <br>Players agreed with me; <br>Megafang76 <br>Runey56 <br>Liverpool90 <br>F**Man100 (Censored By Me) <br>FacloyTPS1 <br> <br><img class="sm0" alt=":)" title=":)" src="../../../site/img/blk.gif" />
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iPandanious
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01-Mar-2010 01:20:50
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Btw, Greatt work on the forums, Your a great help <img class="sm2" alt=":P" title=":P" src="../../../site/img/blk.gif" />
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iPandanious
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01-Mar-2010 01:20:50
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Btw, Greatt work on the forums, Your a great help <img class="sm2" alt=":P" title=":P" src="../../../site/img/blk.gif" />
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Tecmaster532
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01-Mar-2010 04:50:24
|
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<br/>Last edited on 01-Mar-2010 04:50:36 by Tecmaster532
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Thanks for the support!<img class="sm6" alt=":D" title=":D" src="../../../site/img/blk.gif" /> I'm just trying to use my technical talents to help other people out. <br> <br>,.=<3D>'`<60><>,.=<3D>'`<60><>,.=<3D>'`<60><>TecMaster532<33><32>`'<27>=.,<2C><>`'<27>=.,<2C><>`'<27>=., <br><EFBFBD><EFBFBD>`'<27>=.,<2C><>`'<27>=.,<2C><>`'<27>=.,RSOF Techie,,.=<3D>'`<60><>,.=<3D>'`<60><>,.=<3D>'`<60><>
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TH0RS<EFBFBD>HAMMER
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01-Mar-2010 22:46:54
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lol u have been an immense help to me and thank you...even if we can't work out these dum problems with macs!!!!!!! you should be a forum mod...
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