Updated Common Problems (markdown)

Common-Problems.md

@@ -5,6 +5,23 @@
 ![Add and Search for movie](http://i.imgur.com/oaJtwAg.png)
 ![Wanted Missing Cutoff Unmet](http://i.imgur.com/j4hRMBA.png)
 
+## Why can't Radarr see my files on a remote server?
+This can be for various reasons, but the most common is, Radarr is running as a service, which causes one of two things:
+
+1.  Radarr runs under the SYSTEM account by default which doesn't have access to protected remote file shares.
+	
+	**Solutions:**
+	- Run Radarr's service as another user that has access to that share [How to change a service's user account](http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/sys_srv_logon_user.mspx?mfr=true)
+	- Run Radarr.exe using the Startup Folder
+	
+
+
+2. You're using a mapped network drive (not a UNC path)
+	
+	**Solutions:**
+	- Change your paths to UNC paths (\\\\server\share)
+	- Run Radarr.exe via the Startup Folder 
+
 ## Weird UI Issues
 * If you experience any weird UI issues like the Movies page not listing anything or a certain view/sort not working, try viewing in a Chrome Incognito Window or Firefox Private Window. If it works fine there, clear your browser cache and cookies for your specific ip/domain. For more information, see the [[Clear Cache Cookies and Local Storage]] wiki article.
 
@@ -132,4 +149,4 @@ Sometimes you can get a problem that movies that are imported from your lists, g
 This is a known issue for when the root path is either not setup during the creation of the list, or if the root path has been deleted after the list was created.
 Note that this problem can still occur even if the list is **edited** and the correct root path is set.
 
-**Workaround:** Simply create a new list, where you make sure the correct root path is set before saving the list. You can now delete your old list, as the new one will work like it is supposed to.
+**Workaround:** Simply create a new list, where you make sure the correct root path is set before saving the list. You can now delete your old list, as the new one will work like it is supposed to.