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Code Issues Releases Wiki Activity

Add common problems section and windows share.

Donald Webster 2019-12-14 21:15:34 -08:00
parent 43594a5c92
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Downloads-and-Importing.md

@ -14,4 +14,9 @@ Now we'll try a download, pick a show and do a manual episode search. Pick one o
# Testing an Import
Import issues should almost always manifest as an item in Activity with an orange icon you can hover to see the error. If they're not showing up in Activity, this is the issue you need to focus on first so go back and figure that out. Most import errors are *permissions* issues, remember that Sonarr needs to be able to read and write in the download folder. Sometimes, permissions in the library folder can be at fault too, so be sure to check both.
Incorrect path issues are possible too, though less common in normal setups. The key to understanding path issues is knowing that Sonarr gets the path to the download *from* the download client, via its API. This becomes a problem in more unique use cases, like the download client running on a different system (maybe even OS!). It can also occur in a Docker setup, when volumes are not done well. A remote path map is a good solution where you don't have control, like a seedbox setup. On a Docker setup, fixing the paths is a better option.
Incorrect path issues are possible too, though less common in normal setups. The key to understanding path issues is knowing that Sonarr gets the path to the download *from* the download client, via its API. This becomes a problem in more unique use cases, like the download client running on a different system (maybe even OS!). It can also occur in a Docker setup, when volumes are not done well. A remote path map is a good solution where you don't have control, like a seedbox setup. On a Docker setup, fixing the paths is a better option.
# Common Problems
## Can't see share on Windows
The default user for a Windows service is **SYSTEM** which typically doesn't have access to your shares. Edit the service and set it up to run as your own user, see the FAQ entry [Why can't Sonarr see my files on a remote server?](https://github.com/Sonarr/Sonarr/wiki/FAQ#why-cant-sonarr-see-my-files-on-a-remote-server) for details.