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Code Issues Releases Wiki Activity

Info about tvdb cache for people who can’t search

Thirrian 2021-01-16 09:34:07 +01:00
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FAQ.md

@ -18,6 +18,7 @@
- [Seeding torrents aren't deleted automatically](#seeding-torrents-arent-deleted-automatically)
- [Why can't I add a new series?](#why-cant-i-add-a-new-series)
- [I use Sonarr on a Mac and it suddenly stopped working. What happened?](#i-use-sonarr-on-a-mac-and-it-suddenly-stopped-working-what-happened)
- [Why can’t I see episodes or metadata in sonarr which is available on thetvdb?](#why-cant-i-see-episodes-or-metadata-in-sonarr-which-is-available-on-thetvdb)
### How does Sonarr find episodes? ###
Sonarr's normal behavior is to passively monitor your indexers: It parses the indexer's feed of recently posted content for episodes it knows are wanted. The feed typically includes the 100 most recently posted episodes and by default Sonarr will download the feed every 15 minutes. Because of this, Sonarr is designed to be installed on a system that is running most of the time. However, for indexers supporting 'pages', Sonarr will fetch older pages in the feed in an attempt to cover the gap when it has been offline for a few hours.
@ -162,3 +163,8 @@ Most likely this is due to a MacOS bug which caused one of the Sonarr databases
6. Move the following files to Trash: **nzbdrone.db, nzbdrone.db-journal**
6. Open the Backups folder you see and find the .zip archive with the most recent date. Decompress it. Move everything from the resulting folder into the main Sonarr data folder, over-writing any files.
7. Attempt to launch Sonarr and see if it works. If it does not work, you'll need further support in the forums or IRC channel.
### Why can’t I see episodes or metadata in sonarr which is available on thetvdb? ###
There are various caches in between thetvdb and your sonarr installation. If information was added recently to thetvdb, it can take 24 hours or more to reflect in sonarr.
Please be patient and wait. If you don’t see the information after 36 hours (refresh the series in your sonarr installation to be sure), contact support through one of the the various channels (forums, Reddit, discord).