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Code Issues Releases Wiki Activity

Added some question marks

Mark McDowall 2013-09-06 08:14:48 -07:00
parent 8eb3e10cd1
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FAQ.md

@ -19,23 +19,23 @@ This can be for various reasons, but the most common is, NzbDrone is running as
- Run NzbDrone.exe via the Startup Folder
#### How does NzbDrone handle scene numbering issues (American Dad!, etc) ####
#### How does NzbDrone handle scene numbering issues (American Dad!, etc)? ####
NzbDrone relies on TheXEM (http://thexem.de/), a community driven site that lets users create mappings of shows that the scene (the people that post the files) and TheTVDB (which typically follows the network's numbering). There are a number of shows on there already, but its easy to add another and typically the changes are accepted within a couple days (if they're correct).
#### Why can't NzbDrone import episode files for series X ####
#### Why can't NzbDrone import episode files for series X? ####
NzbDrone relies on being able to parse the series title of the post into something it knows about, during that process it removes special characters and spaces and converts the name to lower case, for example: *CSI: Crime Scene Investigation* would be *csicrimesceneinvestigation* often the scene posts episodes as just *CSI* so NzbDrone can't match the names without some help. NzbDrone maintains a list of problematic series which lets us solve the issue for everyone at once. To request a new mapping:
1. Make sure it hasn't already been requested: https://docs.google.com/spreadsheet/ccc?key=0Atcf2VZ47O8tdGdQN1ZTbjFRanhFSTBlU0xhbzhuMGc#gid=0
2. Make a new request here: https://docs.google.com/forms/d/15S6FKZf5dDXOThH4Gkp3QCNtS9Q-AmxIiOpEBJJxi-o/viewform
3. Typically these are added the next day, if I'm available earlier and asked nicely in IRC I can expedite them
#### Why can't I add a new show to NzbDrone, its on TheTVDB? ####
#### Why can't I add a new show to NzbDrone, its on TheTVDB? ####
NzbDrone use trakt.tv for series/episode information and for images (fanart, banners, images) and there are two reasons why you may not be able to add it:
1. Trakt doesn't like special characters to be used when searching for series through the API (which NzbDrone uses), so try without special characters and vote on this feature to fix it on their side: http://support.trakt.tv/forums/188762-general/suggestions/4199849-searching-for-shows-with-special-characters
2. The series hasn't been added to trakt yet, follow their guide to get it added: http://support.trakt.tv/knowledgebase/articles/151225-how-do-i-add-a-new-tv-show-to-trakt-
#### I see that feature/bug X was fixed, why can't I see it ####
#### I see that feature/bug X was fixed, why can't I see it? ####
NzbDrone consists of two main branches of code, master and develop, master is released periodically, when the develop branch is stable and develop is for pre-release testing and people willing to live on the edge, if you want to help out testing or want more information on the two branches, please see: [[Release-Branches]]
When a feature is marked as Done (complete) it means its been fixed in develop, it won't be until the next release to the master branch after the feature is marked as Done that it will appear for most users.