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Code Issues Releases Wiki Activity

Updated FAQ (markdown)

Keivan Beigi 2013-09-15 23:30:21 -07:00
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FAQ.md

@ -10,7 +10,7 @@ This can be for various reasons, but the most common is, NzbDrone is running as
1. NzbDrone runs under the SYSTEM account by default which doesn't have access to protected remote file shares.
**Solutions:**
- Run NzbDrone's service as another user that has access to that share [http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/sys_srv_logon_user.mspx?mfr=true](http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/sys_srv_logon_user.mspx?mfr=true "How to change a service's user account")
- Run NzbDrone's service as another user that has access to that share [How to change a service's user account](http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/sys_srv_logon_user.mspx?mfr=true)
- Run NzbDrone.exe using the Startup Folder
@ -23,21 +23,21 @@ This can be for various reasons, but the most common is, NzbDrone is running as
### How does NzbDrone handle scene numbering issues (American Dad!, etc)? ###
NzbDrone relies on [TheXEM](http://thexem.de/), a community driven site that lets users create mappings of shows that the scene (the people that post the files) and TheTVDB (which typically follows the network's numbering). There are a number of shows on there already, but its easy to add another and typically the changes are accepted within a couple days (if they're correct).
NzbDrone relies on [TheXEM](TheXEM "http://thexem.de/"), a community driven site that lets users create mappings of shows that the scene (the people that post the files) and TheTVDB (which typically follows the network's numbering). There are a number of shows on there already, but its easy to add another and typically the changes are accepted within a couple days (if they're correct).
### Why can't NzbDrone import episode files for series X? / Why can't NzbDrone find releases for series X? ###
NzbDrone relies on being able to match titles, often the scene posts episodes using different titles, eg *CSI: Crime Scene Investigation* as just *CSI* so NzbDrone can't match the names without some help. NzbDrone maintains a list of problematic series which lets us solve this issue. To request a new mapping:
1. Make sure it hasn't already been requested. [https://docs.google.com/spreadsheet/ccc?key=0Atcf2VZ47O8tdGdQN1ZTbjFRanhFSTBlU0xhbzhuMGc#gid=0](https://docs.google.com/spreadsheet/ccc?key=0Atcf2VZ47O8tdGdQN1ZTbjFRanhFSTBlU0xhbzhuMGc#gid=0 "Requested Mappings")
2. Make a new request here: [https://docs.google.com/forms/d/15S6FKZf5dDXOThH4Gkp3QCNtS9Q-AmxIiOpEBJJxi-o/viewform]( https://docs.google.com/forms/d/15S6FKZf5dDXOThH4Gkp3QCNtS9Q-AmxIiOpEBJJxi-o/viewform "Scene Mapping Request Form")
1. Make sure it hasn't already been requested. [Requested Mappings](https://docs.google.com/spreadsheet/ccc?key=0Atcf2VZ47O8tdGdQN1ZTbjFRanhFSTBlU0xhbzhuMGc#gid=0)
2. Make a new request here: [Scene Mapping Request Form]( https://docs.google.com/forms/d/15S6FKZf5dDXOThH4Gkp3QCNtS9Q-AmxIiOpEBJJxi-o/viewform)
*Typically these are added the next day, if I'm available earlier and asked nicely in IRC I can expedite the*m
#### Why can't I add a new show to NzbDrone, its on TheTVDB? ####
NzbDrone use [[trakt]](http://trakt.tv/) for series/episode information and images (fanart, banners, images). Here are some reasons why you might not be able to find your show:
NzbDrone use [trakt](http://trakt.tv/) for series/episode information and images (fanart, banners, images). Here are some reasons why you might not be able to find your show:
1. Trakt doesn't like special characters to be used when searching for series through the API. Try your search without special characters. [http://support.trakt.tv/forums/188762-general/suggestions/4199849-searching-for-shows-with-special-characters](http://support.trakt.tv/forums/188762-general/suggestions/4199849-searching-for-shows-with-special-characters "Also vote on this issue so they can get it fixed").
2. The series hasn't been added to trakt yet, follow their [http://support.trakt.tv/knowledgebase/articles/151225-how-do-i-add-a-new-tv-show-to-trakt](http://support.trakt.tv/knowledgebase/articles/151225-how-do-i-add-a-new-tv-show-to-trakt "guide") to get it added.
1. Trakt doesn't like special characters to be used when searching for series through the API. Try your search without special characters. [Also vote on this issue so they can get it fixed](http://support.trakt.tv/forums/188762-general/suggestions/4199849-searching-for-shows-with-special-characters).
2. The series hasn't been added to trakt yet, follow their [guide](http://support.trakt.tv/knowledgebase/articles/151225-how-do-i-add-a-new-tv-show-to-trakt) to get it added.
#### I see that feature/bug X was fixed, why can't I see it? ####
NzbDrone consists of two main branches of code, master and develop, master is released periodically, when the develop branch is stable and develop is for pre-release testing and people willing to live on the edge, if you want to help out testing or want more information on the two branches, please see: [[Release-Branches]]