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Updated FAQ (markdown)
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FAQ.md
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FAQ.md
@ -10,7 +10,7 @@ This can be for various reasons, but the most common is, NzbDrone is running as
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1. NzbDrone runs under the SYSTEM account by default which doesn't have access to protected remote file shares.
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**Solutions:**
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- Run NzbDrone's service as another user that has access to that share [http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/sys_srv_logon_user.mspx?mfr=true](http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/sys_srv_logon_user.mspx?mfr=true "How to change a service's user account")
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- Run NzbDrone's service as another user that has access to that share [How to change a service's user account](http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/sys_srv_logon_user.mspx?mfr=true)
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- Run NzbDrone.exe using the Startup Folder
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@ -23,21 +23,21 @@ This can be for various reasons, but the most common is, NzbDrone is running as
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### How does NzbDrone handle scene numbering issues (American Dad!, etc)? ###
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NzbDrone relies on [TheXEM](http://thexem.de/), a community driven site that lets users create mappings of shows that the scene (the people that post the files) and TheTVDB (which typically follows the network's numbering). There are a number of shows on there already, but its easy to add another and typically the changes are accepted within a couple days (if they're correct).
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NzbDrone relies on [TheXEM](TheXEM "http://thexem.de/"), a community driven site that lets users create mappings of shows that the scene (the people that post the files) and TheTVDB (which typically follows the network's numbering). There are a number of shows on there already, but its easy to add another and typically the changes are accepted within a couple days (if they're correct).
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### Why can't NzbDrone import episode files for series X? / Why can't NzbDrone find releases for series X? ###
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NzbDrone relies on being able to match titles, often the scene posts episodes using different titles, eg *CSI: Crime Scene Investigation* as just *CSI* so NzbDrone can't match the names without some help. NzbDrone maintains a list of problematic series which lets us solve this issue. To request a new mapping:
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1. Make sure it hasn't already been requested. [https://docs.google.com/spreadsheet/ccc?key=0Atcf2VZ47O8tdGdQN1ZTbjFRanhFSTBlU0xhbzhuMGc#gid=0](https://docs.google.com/spreadsheet/ccc?key=0Atcf2VZ47O8tdGdQN1ZTbjFRanhFSTBlU0xhbzhuMGc#gid=0 "Requested Mappings")
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2. Make a new request here: [https://docs.google.com/forms/d/15S6FKZf5dDXOThH4Gkp3QCNtS9Q-AmxIiOpEBJJxi-o/viewform]( https://docs.google.com/forms/d/15S6FKZf5dDXOThH4Gkp3QCNtS9Q-AmxIiOpEBJJxi-o/viewform "Scene Mapping Request Form")
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1. Make sure it hasn't already been requested. [Requested Mappings](https://docs.google.com/spreadsheet/ccc?key=0Atcf2VZ47O8tdGdQN1ZTbjFRanhFSTBlU0xhbzhuMGc#gid=0)
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2. Make a new request here: [Scene Mapping Request Form]( https://docs.google.com/forms/d/15S6FKZf5dDXOThH4Gkp3QCNtS9Q-AmxIiOpEBJJxi-o/viewform)
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*Typically these are added the next day, if I'm available earlier and asked nicely in IRC I can expedite the*m
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#### Why can't I add a new show to NzbDrone, its on TheTVDB? ####
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NzbDrone use [[trakt]](http://trakt.tv/) for series/episode information and images (fanart, banners, images). Here are some reasons why you might not be able to find your show:
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NzbDrone use [trakt](http://trakt.tv/) for series/episode information and images (fanart, banners, images). Here are some reasons why you might not be able to find your show:
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1. Trakt doesn't like special characters to be used when searching for series through the API. Try your search without special characters. [http://support.trakt.tv/forums/188762-general/suggestions/4199849-searching-for-shows-with-special-characters](http://support.trakt.tv/forums/188762-general/suggestions/4199849-searching-for-shows-with-special-characters "Also vote on this issue so they can get it fixed").
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2. The series hasn't been added to trakt yet, follow their [http://support.trakt.tv/knowledgebase/articles/151225-how-do-i-add-a-new-tv-show-to-trakt](http://support.trakt.tv/knowledgebase/articles/151225-how-do-i-add-a-new-tv-show-to-trakt "guide") to get it added.
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1. Trakt doesn't like special characters to be used when searching for series through the API. Try your search without special characters. [Also vote on this issue so they can get it fixed](http://support.trakt.tv/forums/188762-general/suggestions/4199849-searching-for-shows-with-special-characters).
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2. The series hasn't been added to trakt yet, follow their [guide](http://support.trakt.tv/knowledgebase/articles/151225-how-do-i-add-a-new-tv-show-to-trakt) to get it added.
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#### I see that feature/bug X was fixed, why can't I see it? ####
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NzbDrone consists of two main branches of code, master and develop, master is released periodically, when the develop branch is stable and develop is for pre-release testing and people willing to live on the edge, if you want to help out testing or want more information on the two branches, please see: [[Release-Branches]]
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