Improve contributing.rst and issue templates

.github/ISSUE_TEMPLATE/bug_report.md

@@ -1,6 +1,7 @@
 ---
-name: Bug report
+name: 🐛 Bug report
-about: Create a report to help us improve
+about: Create a report to help us improve 🤕
+labels: bug
 
 ---
 
@@ -22,3 +23,5 @@ If applicable, add error messages and tracebacks to help explain your problem.
 
 **Additional context**
 Add any other context about the problem here.
+
+(please also see https://instaloader.github.io/contributing.html for how to report a bug)

.github/ISSUE_TEMPLATE/feature_request.md

@@ -1,6 +1,7 @@
 ---
-name: Feature request
+name: 🚀 Feature Suggestion
-about: Suggest an idea for this project
+about: Suggest an idea for this project 💡
+labels: "feature suggestion"
 
 ---
 
@@ -13,5 +14,11 @@ A clear and concise description of what you want to happen.
 **Describe alternatives you've considered**
 A clear and concise description of any alternative solutions or features you've considered.
 
+**If the feature request is accepted, would you be willing to submit a PR?**
+
+Yes / No _(Help can be provided if you need assistance submitting a PR)_
+
 **Additional context**
 Add any other context about the feature request here.
+
+(please also see https://instaloader.github.io/contributing.html for how to suggest a feature)

.github/ISSUE_TEMPLATE/question.md

@@ -0,0 +1,8 @@
+---
+name: ❓ Question
+about: If you have a question about how to use Instaloader that's not well covered by our documentation
+labels: question
+
+---
+
+Your question here...

docs/contributing.rst

@@ -15,10 +15,8 @@ Reporting Bugs
 --------------
 
 If you encounter a bug, do not hesitate to report it in our
-`Issue Tracker <https://github.com/instaloader/instaloader/issues>`__. Since
+`Issue Tracker <https://github.com/instaloader/instaloader/issues>`__. When
-Instaloader is actively developed, the majority of bugs is fixed within only
+reporting a problem, please keep the following in mind:
-**4 days** after being reported. When reporting a problem, please keep the
-following in mind:
 
 - Ensure you **use the latest version** of Instaloader. The currently-installed
   version can be found out with ``instaloader --version``.
@@ -66,6 +64,16 @@ few things to consider:
 Suggesting Features
 -------------------
 
+.. goal-start
+
+Instaloader's goal is to mimick the browser's behavior to access the data that
+is available through the Instagram web interface, pack this data into complete
+and easily-(re)usable python objects, and provide a user interface for the most
+common downloading and metadata collection tasks, without changing any of the
+online data.
+
+.. goal-end
+
 If you have an idea of how Instaloader should be enhanced, but do not want to
 implement the feature yourself, feel free to open a ticket in our 
 `Issue Tracker <https://github.com/instaloader/instaloader/issues>`__.
@@ -82,6 +90,9 @@ Please consider the following:
   invoke the new function? Which problem would it solve? If new information is
   obtained, how would it be further processed?
 
+- If not obvious, briefly motivate how your suggested feature **conforms with
+  Instaloader's project goal**.
+
 - **Be patient**. Naturally, bugs and pull requests have a higher priority than
   feature suggestions. Keep in mind that this is a free software project, and
   unfortunately we only have limited time to work on it.