diff --git a/issues.md b/issues.md index 23662ed1..02d40ef1 100644 --- a/issues.md +++ b/issues.md @@ -99,13 +99,21 @@ If the output file name has special characters that get replaced by underscore ( ## Windows specific issues -- If you get an error immediately when starting up LosslessCut, try to disable your anti-virus or whitelist LosslessCut. See [#18](https://github.com/mifi/lossless-cut/issues/18) [#1114](https://github.com/mifi/lossless-cut/issues/1114) -- How to uninstall LosslessCut? There is no installer. Just delete the folder. Settings and temp files are stored in your [appData](https://www.electronjs.org/docs/api/app#appgetpathname) folder. -- Completely white window when starting up? Try to run with `--disable-gpu` - See [781](https://github.com/mifi/lossless-cut/issues/781). -- Preview of H265/HEVC files is completely black or corrupted? Go to settings and disable "Hardware HEVC decoding" -- Where did the `.exe`/`.zip` downloads go? I decided to stop distributing exe and instead just 7zip, due to the [problems that the exe download was causing and the large size of zips.](https://github.com/mifi/lossless-cut/issues/1072#issuecomment-1066026323) +- I get an error/crash immediately when starting up LosslessCut + - Try to disable your anti-virus or whitelist LosslessCut. See [#18](https://github.com/mifi/lossless-cut/issues/18) [#1114](https://github.com/mifi/lossless-cut/issues/1114) +- Completely white window when starting up? + - Try to run with `--disable-gpu` - See [781](https://github.com/mifi/lossless-cut/issues/781). +- How to uninstall LosslessCut? + - There is no installer. Just delete the folder. Settings and temp files are stored in your [appData](https://www.electronjs.org/docs/api/app#appgetpathname) folder. +- Preview of H265/HEVC files is completely black or corrupted? + - Go to settings and disable "Hardware HEVC decoding". +- Video preview playback slow or stuttering inside LosslessCut? + - See [#922](https://github.com/mifi/lossless-cut/issues/922) [#1904](https://github.com/mifi/lossless-cut/issues/1904) [#1915](https://github.com/mifi/lossless-cut/issues/1915) [#922](https://github.com/mifi/lossless-cut/issues/922) +- Where did the `.exe`/`.zip` downloads go? + - I decided to stop distributing exe and instead just 7zip, due to the [problems that the exe download was causing and the large size of zips.](https://github.com/mifi/lossless-cut/issues/1072#issuecomment-1066026323). - [APPX is not signed and **does not work**.](https://github.com/mifi/lossless-cut/issues/337) Please use [7z package](https://github.com/mifi/lossless-cut/releases/latest/download/LosslessCut-win-x64.7z) instead. -- If you receive a KERNEL32.dll error, it's probably because you're running Windows 7, 8 or 8.1 which are [no longer supported.](https://github.com/mifi/lossless-cut/discussions/1476) +- I'm getting a KERNEL32.dll error + - It's probably because you're running Windows 7, 8 or 8.1 which are [no longer supported.](https://github.com/mifi/lossless-cut/discussions/1476) # Known limitations