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lossless-cut/.github/ISSUE_TEMPLATE/file-issue.yml
2022-10-28 14:23:06 +02:00

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name: 📄 Problem with a particular file
description: Report a problem with a particular file only
body:
- type: markdown
attributes:
value: |
If you have a problem **only with a particular file**, use this form. If you have a problem with all files or LosslessCut in general, [use this form instead](https://github.com/mifi/lossless-cut/issues/new?assignees=&labels=&template=bug.yml).
- type: checkboxes
id: initial-checklist
attributes:
label: I have a lot of issues to go through, so in order to make it easier for me to help you, I ask that you please try these things first
options:
- label: Try with a different kind of file to confirm that the problem is related to just this file.
required: true
- label: Try with the [newest version from GitHub](https://github.com/mifi/lossless-cut/releases/latest)
required: true
- label: Read the [documentation](https://github.com/mifi/lossless-cut) and [FAQ, Known issues, Troubleshooting](https://github.com/mifi/lossless-cut/blob/master/issues.md)
required: true
- label: Search for your problem under [Issues](https://github.com/mifi/lossless-cut/issues) or [Discussions](https://github.com/mifi/lossless-cut/discussions)
required: true
- type: textarea
id: steps-to-reproduce
attributes:
label: Steps to reproduce
description: How would I reproduce the problem? Please describe step-by-step what you're doing from starting up LosslessCut until the problem occurs. You can attach screenshots if needed.
validations:
required: true
- type: textarea
id: expected-behavior
attributes:
label: Expected behavior
description: What should happen?
validations:
required: true
- type: textarea
id: actual-behavior
attributes:
label: Actual behavior
description: What happens instead?
validations:
required: true
- type: textarea
id: error-report
attributes:
label: Provide an error report
description: 'Please provide the error report from LosslessCut (Menu: Help -> Report an error) and paste it here'
validations:
required: true
- type: input
id: share-file
attributes:
label: Share the file
description: If you have an issue cutting a particular file, please share the file here, if possible. (or mail a link to finstaden@gmail.com if private). If possible, provide a file as small as possible that reproduces the problem.
validations:
required: false
- type: textarea
id: share-log
attributes:
label: Share log
description: 'Please open developer tools after starting LosslessCut and before doing the failing operation. Then share any relevant output from the javascript Console. (Menu: Tools > Toggle Developer Tools)'
validations:
required: false