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89 lines
4.2 KiB
Markdown
89 lines
4.2 KiB
Markdown
# FreeScout — Free Self-Hosted HelpScout Alternative
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<div align="center">
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<img src="https://raw.githubusercontent.com/freescout-helpdesk/freescout/master/public/img/logo-300.png" width="180" height="180" />
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<br/><br/>
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[](https://github.com/freescout-helpdesk/freescout#requirements) [](https://github.com/freescout-helpdesk/freescout#requirements)
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[](https://travis-ci.org/freescout-helpdesk/freescout) [](https://gitter.im/freescout-helpdesk/Lobby?utm_source=badge&utm_medium=badge&utm_campaign=pr-badge&utm_content=badge) [](http://hits.dwyl.io/freescout-helpdesk/freescout)
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</div>
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**FreeScout** is a free open source help desk and shared inbox written in PHP7 (Laravel 5.5 framework), full analog of HelpScout. As you may know, Help Scout on **November 29, 2018** will force all free accounts to upgrade to the paid plan, so developing a free open source alternative is kind of urgent.
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FreeScout is being developed from scratch and is not using any copyrighted Help Scout materials to comply with GitHub's [DMCA Policy](https://help.github.com/articles/dmca-takedown-policy/) (trademark, logos, icons, CSS, JS, HTML files are copyrighted; idea, look and feel cannot be copyrighted). FreeScout is currently under active development. If you would like to join efforts, just fork [this repo](https://github.com/freescout-helpdesk/freescout) and follow [instructions](https://github.com/freescout-helpdesk/freescout/wiki/Development-Guide).
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## Table of Contents
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* [Features](#features)
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* [Requirements](#requirements)
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* [Release Date](#release-date)
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* [Documentation](#documentation)
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* [Installation Guide](#installation-guide)
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* [Development Guide](#development-guide)
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* [Todo List](#todo-list)
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* [Screenshots](#screenshots)
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## Features
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[FreeScout](https://github.com/freescout-helpdesk/freescout) will provide the same set of features as a HelpScout: help desk tools, email management and analytics. **FreeScout** will also provide some extra features:
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* 100% Mobile-friendly.
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* Multilingual.
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* Starred conversations.
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* Sending messages to multiple customers at once.
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* Pasting screenshots from the clipboard into the reply area.
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* Dragging images into the reply area.
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Need anything else? Suggest features [here](https://feedback.userreport.com/25a3cb5f-e4bd-4470-b6f3-79fcfaa8e90f/#ideas/popular)
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## Requirements
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FreeScout is a pure PHP/MySQL application, so it can be easily deployed even on a shared hosting.
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* Nginx / Apache / IIS
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* PHP 7.0+
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* MySQL/MariaDB 5.0+
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* Git (optional, for easier upgrading in the future)
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## Release Date
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If you would like to be notified by email when **FreeScout** will be released, you can subscribe [here](https://feedburner.google.com/fb/a/mailverify?uri=freescout)
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## Documentation
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[Documentation](https://github.com/freescout-helpdesk/freescout/wiki)
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## Installation Guide
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[Installation Guide](https://github.com/freescout-helpdesk/freescout/wiki/Installation-Guide)
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## Development Guide
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[Development Guide](https://github.com/freescout-helpdesk/freescout/wiki/Development-Guide)
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## Todo List
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[Todo List](https://github.com/freescout-helpdesk/freescout/projects/1)
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## Screenshots
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Login page:
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Conversations list:
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Conversation:
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Mailbox connection settings page:
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