4.2 KiB
FreeScout — Free Self-Hosted HelpScout Alternative
FreeScout is a free open source help desk and shared inbox written in PHP7 (Laravel 5.5 framework), full analog of HelpScout. As you may know, Help Scout on November 29, 2018 will force all free accounts to upgrade to the paid plan, so developing a free open source alternative is kind of urgent.
FreeScout is being developed from scratch and is not using any copyrighted Help Scout materials to comply with GitHub's DMCA Policy (trademark, logos, icons, CSS, JS, HTML files are copyrighted; idea, look and feel cannot be copyrighted). FreeScout is currently under active development. If you would like to join efforts, just fork this repo and follow instructions.
Table of Contents
- Features
- Requirements
- Release Date
- Documentation
- Installation Guide
- Development Guide
- Todo List
- Screenshots
Features
FreeScout will provide the same set of features as a HelpScout: help desk tools, email management and analytics. FreeScout will also provide some extra features:
- 100% Mobile-friendly.
- Multilingual.
- Starred conversations.
- Sending messages to multiple customers at once.
- Pasting screenshots from the clipboard into the reply area.
- Dragging images into the reply area.
Need anything else? Suggest features here
Requirements
FreeScout is a pure PHP/MySQL application, so it can be easily deployed even on a shared hosting.
- Nginx / Apache / IIS
- PHP 7.0+
- MySQL/MariaDB 5.0+
- Git (optional, for easier upgrading in the future)
Release Date
If you would like to be notified by email when FreeScout will be released, you can subscribe here
Documentation
Installation Guide
Development Guide
Todo List
Screenshots
Login page:
Conversations list:
Conversation:
Mailbox connection settings page:
