4.4 KiB
Free Self-Hosted Zendesk & Help Scout Alternative
FreeScout is the super lightweight free open source help desk and shared inbox written in PHP7 (Laravel 5.5 framework) – self hosted clone of HelpScout. Now you can enjoy free Zendesk & Help Scout without giving up privacy or locking yourself into a service you don't control.
FreeScout has been developed from scratch and is not using any copyrighted Help Scout materials to comply with GitHub's DMCA Policy (trademark, logos, icons, CSS, JS, HTML files are copyrighted; idea, look and feel cannot be copyrighted).
Table of Contents
- Features
- Requirements
- News & Updates
- Installation Guide
- Development Guide
- Modules
- Contributing
- Screenshots
Features
- 100% Mobile-friendly.
- Multilingual.
- Starred conversations.
- Push notifications.
- Auto reply.
- Notes.
- Pasting screenshots from the clipboard into the reply area.
- Dragging images into the reply area.
- Open tracking.
- Search.
- Edit/hide threads.
Need anything else? Suggest features here
Eventually FreeScout will provide the same set of features as a HelpScout: help desk tools, email management and analytics.
Requirements
FreeScout is a pure PHP/MySQL application, so it can be easily deployed even on a shared hosting.
- Nginx / Apache / IIS
- PHP 7.0+
- MySQL/MariaDB 5.0+
- Git (optional, for easier upgrading in the future)
News & Updates
If you would like to be notified about new releases, news and updates you can subscribe here
Installation Guide
Development Guide
Modules
FreeScout Modules
Contributing
Screenshots
Dashboard:
Conversation:
Mailbox connection settings page:
Notifications:
Push notification:
Web installer:
Login page:
