3.1 KiB
FreeScout — Free Self-Hosted HelpScout Alternative
FreeScout is a free open source help desk and shared inbox written in PHP (Laravel 5.5 framework), full analog of HelpScout. As you may know Help Scout on November 29, 2018 will force all free accounts to upgrade to the paid plan, so developing a free open source alternative is kind of urgent.
FreeScout is being developed from scratch and is not using any copyrighted Help Scout materials to comply with GitHub's DMCA Policy (trademark, logos, icons, CSS, JS, HTML files are copyrighted; idea, look and feel can not be copyrighted). FreeScout is currently under active development. If you would like to join efforts, just fork this repo and follow instructions.
Table of Contents
Features
FreeScout will provide the same set of features as a HelpScout: help desk tools, email management and analytics. Also FreeScout will provide several extra features in addition to the standard HelpScout features:
- Sending message to multiple customers at once.
- Starred conversations.
- Deleted conversations folder.
- Quick changing of customer.
- Pasting screenshots from the clipboard into the reply area.
You can suggest features or vote for features here
Requirements
- PHP 7.0.0+
- MySQL/MariaDB 5.0+
- Git (optional, for easier upgrading in the future)
Release Date
If you would like to be notified by email when FreeScout will be released, you can subscribe here
Documentation
Installation Guide
Development Guide
Todo List
Screenshots
Login page:
Conversations:
Mailbox connection settings page:
