4.7 KiB
Free Self-Hosted Zendesk & Help Scout Alternative
FreeScout is the super lightweight free open source help desk and shared inbox written in PHP7 (Laravel 5.5 framework) – self hosted clone of HelpScout. Now you can enjoy free Zendesk & Help Scout without giving up privacy or locking yourself into a service you don't control.
FreeScout has been developed from scratch and is not using any copyrighted Help Scout materials to comply with GitHub's DMCA Policy (trademark, design, logos, icons, CSS, JS, HTML files are copyrighted; idea cannot be copyrighted).
Table of Contents
Features
- No limitations on the number of users, tickets, etc.
- 100% Mobile-friendly.
- Multilingual (English, French, Italian, Portuguese).
- Seamless email integration.
- Web installer & updater.
- Starred conversations.
- Forwarding conversations.
- Moving conversations between mailboxes.
- Phone conversations.
- Sending new conversations to multiple recipients at once.
- Push notifications.
- Auto reply.
- Notes.
- Pasting screenshots from the clipboard into the reply area.
- Configuring notifications on a per user basis.
- Open tracking.
- Editing threads.
- Search.
Need anything else? Suggest features here.
Demo
Mobile Apps
Modules
Requirements
FreeScout is a pure PHP/MySQL application, so it can be easily deployed even on a shared hosting.
- Nginx / Apache / IIS
- PHP 7.0+
- MySQL 5.0+ / MariaDB 5.0+ / PostgreSQL
News & Updates
If you would like to be notified about new releases, news and updates you can subscribe here
Installation
Images & one-click installs:
- Docker Image
- Softaculous (cPanel, Plesk, ISPmanager, H-Sphere, DirectAdmin, InterWorx)
- Fantastico (cPanel, DirectAdmin, ISP Manager, ISP Config)
Contributing
Screenshots
Dashboard:
Conversation:
Mailbox connection settings page:
Notifications:
Push notification:
Web installer:
Login page:
