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Updated Updating FreeScout (markdown)

FreeScout 2020-09-24 10:54:41 +03:00
parent 3545c60699
commit 45cd803d0a
1 changed files with 13 additions and 3 deletions
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Updating-FreeScout.md

@ -18,9 +18,7 @@ Open FreeScout and go to `Manage » System » Status`. In App Version section cl
Updating process may take several minutes, do not close browser window until it finishes or shows an error.
If self-updater script hits your hosting's `PHP memory size` limit or `PHP max execution time` you will see something like _"Error occured. Please check your internet connection and try again."_
If error occurs:
If self-updater script fails:
- Try to update again.
- If still does not work, switch to another update methods.
@ -60,3 +58,15 @@ Use this method only if you can not use console or GIT.
2. Enter APP_KEY from your `.env` file and click **Update App** button.
3. Open and check application.
## Troubleshooting
**If self-updater script hits your hosting's `PHP memory size` limit or `PHP max execution time**
- Try to update again.
- If still does not work, switch to another update methods.
**Permission denied when writing to some file**
Check permissions section in "Manage > System > Status".
See https://github.com/freescout-helpdesk/freescout/wiki/Installation-Guide#if-you-are-receiving-failed-to-open-stream-error-message-upon-logging-in