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Updated FAQ (markdown)

FreeScout 2023-11-15 09:18:48 +03:00
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FAQ.md

@ -188,6 +188,10 @@ Admins have access to all mailboxes and receive notifications from all mailboxes
![2022-04-12_20-17-37](https://user-images.githubusercontent.com/40499291/163018215-9e7325b1-93a1-4987-9d79-8d3f07446242.png) ![2022-04-12_20-17-37](https://user-images.githubusercontent.com/40499291/163018215-9e7325b1-93a1-4987-9d79-8d3f07446242.png)
When support agent is replying his/her icon is highlighted with the red border:
![2023-11-15_09-16-39](https://github.com/freescout-helpdesk/freescout/assets/40499291/7be36eee-f465-4a05-9c8c-7b2cf0a7c45d)
### How can I restrict some user to see only tickets assigned to him/her? ### How can I restrict some user to see only tickets assigned to him/her?
See [this](https://github.com/freescout-helpdesk/freescout/issues/701#issuecomment-1685250202) See [this](https://github.com/freescout-helpdesk/freescout/issues/701#issuecomment-1685250202)