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mirror of https://github.com/freescout-helpdesk/freescout.git synced 2024-09-19 10:12:25 +02:00

Updated FreeScout Development Process (markdown)

FreeScout 2022-09-24 12:39:07 +03:00
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New features are not added to the core just in case or when just someone just wants to have them.
### Main Application
1) Feature requests are received via [GitHub Forum](https://freescout.net/request-feature/) and [Feature Requests](https://freescout.net/request-feature/). Bug reports are received via [GitHub Forum](https://freescout.net/request-feature/) and by email.
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2) Requests are being analyzed and periodically implemented by FreeScout Team.
4) Anyone can also contribute to official modules (see [Modifying Modules](https://github.com/freescout-helpdesk/freescout/wiki/FreeScout-Modules#5-modifying-modules)).
4) Anyone can also contribute to official modules (see [Modifying Modules](https://github.com/freescout-helpdesk/freescout/wiki/FreeScout-Modules#5-modifying-modules)).
### New Features
New features are not added to the core just in case or when just someone just wants to have them.
Keep in mind, that not all your feature requests, ideas and pull requests will be accepted. Stay humble and remember that any aspect of the application can be adjusted using [custom modules](https://github.com/freescout-helpdesk/freescout/wiki/Modules-Development) and [filters & actions](https://github.com/freescout-helpdesk/freescout/wiki/Development-Guide#actions-and-filters). See [an example](https://github.com/freescout-helpdesk/freescout/pull/960) of how contribution should not be done.
Try to be polite, friendly and positive. Otherwise your account may be banned.
`I've bought a lot of modules and now I'm the manager of the project` - this kind of attitude is a mistake which may lead to being banned.