Frequently Asked Questions

Application Process

• I would like to apply for a job but would like an agency to represent me. Shall I ask them to submit my CV?
• What should my application look like?
• What is the application process?
• I have applied for a job but have not heard anything back from you. What is happening with my application?
• I have been invited to an interview / assessment day but have lost the details. What is the address of the Jagex offices?

General Information

• Do Jagex offer internships, work placements, work from home or work experience?
• What is the salary offered for the role?
• I have sent dozens of RuneScape/FunOrb related questions to you guys and have not received a response?!
• I would love to work for Jagex in the future! Would it be possible to have a tour of the Jagex offices to help me decide whether it’s for me?
• I love your games and want to work for you for free!! I will design games / provide artwork / translate content or anything you need, all absolutely free! Is this ok?
• Please can you provide me with advice on which University course to study, so that I may increase my chances of getting a job at Jagex?

Application Process

I would like to apply for a job but would like an agency to represent me. Shall I ask them to submit my CV?

Jagex do not accept unsolicited CVs from recruitment agencies. Therefore please always apply to us directly, or your application may not be considered.

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What should my application look like?

Wherever possible, we encourage our applicants to submit their CV, a carefully constructed covering letter (outlining your suitability for the role based on the person specification) and for some roles, a portfolio of works. Application details will be outlined on the job specification. Please do read carefully as failure to submit all the required information will lead to the application being rejected.

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What is the application process?

The process will vary for each role, however the standard process is:

1. Apply for the position
2. If successful, a telephone interview will be arranged
3. We use multiple selection methods at this stage of the recruitment process, including online tests, assessment days and face to face interviews.
4. If successful, a job will be offered.

Depending on the role, you may also be asked to complete an online test or homework assignment before an interview is arranged.

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I have applied for a job but have not heard anything back from you. What is happening with my application?

Due to the extremely high number of applications we receive, it is often impossible to respond to each one. Therefore, as a general rule, if you have not heard from the Recruitment Team within 3 weeks of your application please assume you have been unsuccessful. We do operate a proactive recruitment strategy here at Jagex however, and shall keep your application on file for up to 1 year. If a role becomes available that matches your profile, we will be in touch.

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I have been invited to an interview / assessment day but have lost the details. What is the address of the Jagex offices?

For security reasons, Jagex Ltd do not list their office address. Therefore if you have lost or are unaware of the interview / assessment day details, please immediately contact the recruitment team using the careers@recruit.jagex.com address.

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General Information

Do Jagex offer internships, work placements, work from home or work experience?

Unfortunately we are not able to offer internships or work experience opportunities. Telecommuting is not available for any position. All roles are based in our offices in Cambridge or London as specified in the job description. Candidates unwilling or unable to relocate or travel to our offices should not apply.

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What is the salary offered for the role?

Here at Jagex we pride ourselves on having an open salary structure across almost all of our roles. The salary information will be stated on the job specification and discussed during the interview stages.

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I have sent dozens of RuneScape/FunOrb related questions to you guys and have not received a response?!

The Jagex Recruitment team will not respond to any correspondence regarding our products. All such queries are handled by the relevant Player Support department, available through the appropriate channels.

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I would love to work for Jagex in the future! Would it be possible to have a tour of the Jagex offices to help me decide whether it’s for me?

Unfortunately, due to the need to protect our Intellectual Property, we are unable to offer tours of our offices.

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I love your games and want to work for you for free!! I will design games / provide artwork / translate content or anything you need, all absolutely free! Is this ok?

All Jagex products are created internally by our trained staff, therefore we are not able to offer you the opportunity to work for us for free. Such requests will unfortunately be automatically deleted if submitted to the Recruitment team.

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Please can you provide me with advice on which University course to study, so that I may increase my chances of getting a job at Jagex?

The games industry is an incredibly varied sector, with people coming from all walks of life and academic paths. It would be irresponsible therefore to provide general guidance or counselling on which course or degree to study. The only advise we can give is to follow your passion, and work hard on whatever area appeals to you. As a general rule, the more specialist your skills (in for example programming, 3d modelling, animation etc), the more likely you will be to land a job in the Games Industry.

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