Account Management

If you haven't done so yet, why don't you subscribe to enjoy all the many benefits of a members account? You can subscribe for RuneScape alone or get a package subscription with FunOrb membership. If you already have a subscription, you can also extend or cancel it here.

To create an account, click the 'Play Now' followed by 'New User' link on the left side of the menu bar at the top of the page.

We recommend that you change your password from time to time. If you have received a ban or caused an offence, you can appeal against it (see below). Also, by clicking 'Read Messages' below, you can read correspondence from Jagex.

You are able to register an email address for your Jagex account, allowing you an extra way to prove ownership of your account and receive updates from us. Visit the below links to add an email address, verify your registration code and change your email preferences.

We strongly recommend that you set your recovery questions as soon as possible. These can be used to recover your account if you forget the password, or if it is hijacked. If you suspect someone has got hold of your password and has changed your recovery questions, you can cancel the pending recovery questions within 14 days (and then change your password).

If you have forgotten your password or someone else has stolen your account, you can use the 'Recover Password' option below to recover your password. If we suspect that your account has been stolen, we may have locked it. Use the second option to recover a locked account. If you have already performed an account recovery request you can use the 'Track Recovery' option below to track its progress.